Matthew John Email & Phone Number

Buffalo, New York, United States

Responsible for all aspects of billing within the Yield Book and FTSE Russell divisions of the London Stock Exchange Group. Oversees an off-shore billing and processing group located in Sri Lanka. Handles monthly invoicing for available billable products and services to include Yield Book products, FTSE Russell Index products, and Assets Under Management products. Maintain details for all customers as needed, globally, across the Yield Book and FTSE Russell businesses. Communicate with sales, account managers, customers, other teams, and senior management to handle any billing related issues, or provide data and details about any customers or billing related needs.

Gettzville, New York, United States

Trained, mentored, and acted as point contact for newly hired financial analysts. Lead departmental initiatives/projects, including internal/external financial audits, quarterly financial presentations, compliance regulations, and improving internal processes/systems. Executed complex data analytic mining in creation of daily and monthly senior management metric reporting. Ensured accuracy of customer accounts and financials in performing in-depth data reconciliations. Assisted in implementation of new billing system, which aided in modernizing our billing process to maintain competitiveness in the industry.

Buffalo/Niagara, New York Area

Investigated daily activity identified by the banks internal monitoring system that identifies anomalous activity within business and personal accounts. Identified and either cleared or escalated activity based on an investigative analysis on the transaction in an effort focused on mitigating money laundering risks to FNFG and its customers from illicit activities. Completed a minimum of 15 alerts on a daily basis. Utilized internal bank systems and web-based systems such as CLEAR (an investigative research system that provides information about a person or business from proprietary sources and public records).• Attended numerous trainings and webinars provided by such resources as ACAMS and ACFCS.• Contributed insightful suggestions for process improvements and efficiencies including methods to better streamline reports formats.• Member of employee engagement committee where the goal is to better involve the department and its employees as a team through various activities.

Williamsville, New York

Produced and processed contracts for deals regarding the storage or transportation capacities on the company’s pipeline system. Collected data and developed budgets for management as well as preparing the year-end budget proposal. Gained experience in FERC regulations and conducted departmental audits for these requirements on a quarterly basis. Analyzed the invoice statements for audit purposes and maintained records of all invoice self-audits.• Revised department business recovery plan for 2013.• Proposed a method to automate manual responsibilities related to the position.• Established a method to verify all payment amounts made on invoices; ensuring no errors were on either side by utilizing internal software and Microsoft Excel.

Buffalo/Niagara, New York Area

Reviewed work of AML/BSA Specialists before submitting and filing the CTR’s (cash transaction reports) to the government. Ensured accuracy and timeliness of reporting. Evaluated each specialist and gave them a progress report in an effort to reduce errors and increase accuracy and efficiency. Answered questions for specialists. Trained, mentored and coached all BSA Quality Control Specialists in addition to the AML/BSA Specialists. Evaluated the exempt customers review process and researched/investigated given clients as needed when information needed verification and/or was missing.• Received recognition and was rewarded from management for my assistance in training new team members and professionalism.• Received “key contributor” rating on annual review.• Participated in a focus group that promoted and discussed qualities of life at First Niagara.• Trained several new employees and cross-trained FIU/AML analysts on procedures for BSA team.• Proposed changes in management procedures to include weekly progress meetings.• Streamlined and simplified the BSA specialist’s daily report reconciliation process.

Buffalo/Niagara, New York Area

Printed out a full days report for a particular day detailing all the cash transactions that occurred at bank branches for that day that exceeded $10,000. Separated the report into generally three areas CTR’s, which would be submitted to the government, non- reportable transactions, and exempt customers. Ensured all information was entered accurately. Located missing information and verified authenticity through in house and external software systems including “ZEUS” and Lexis-Nexis (an external system that houses all personal information pertaining to an individual). Performed the same process for NIL’s (negotiable instrument logs) and did the second review for other employees work.• Proposed and assisted in movement to a paperless process which cut down on company costs and increased efficiency.• Maintained an error ratio below the requested 3%.• Received “key contributor” rating on annual review.

Getzville, New York

Platinum Client/Hedge Funds Team (Derivative Operations Specialist) (2009 - 2011)Participated on team that corresponded with very sensitive clients of the bank. Confirmed and sent out payments working within strict cutoff deadlines for international currencies. Determined causes of errors on trades/payments on trades. Corresponded with the client (major hedge funds and sensitive clients) to ensure that calculations were accurate. Interfaced with clients from all parts of the world; effectively communicated through language barriers and cultural differences. Worked with various trade desks, middle offices, and sales assistants.• Successfully participated in two major departmental migrations from New York City to Buffalo, and from Buffalo to India.• Proposed changes to workflow systems that was considered for improvement in efficiencies.• Participated on task force that ensured a seamless transition of department from Buffalo to India.• Trained co-workers from India on how to perform the job duties effectively.• Recognized in two client service review meetings for outstanding performance.• Received recognition and a reward from management for performance.Deal Setup Team (Derivatives Operations Specialist) (2008 - 2009)Ensured that all instructions in our systems with all of our clients were up to date so that payments were streamlined without error. Interacted with customers when calling to confirm these instructions. Ran daily report which produced current and upcoming trades that had issues with instructions. Updated instructions in time for the trade to be released. Completed projects upon request from management.• Developed a training document detailing daily tasks for new employees.