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Matthew Burns is listed as Technical Account Manager at QualityIP, a company with 45 employees, based in Garrettsville, Ohio, United States. AeroLeads shows a work email signal at mastec.com and a matched LinkedIn profile for Matthew Burns.
Matthew Burns previously worked as Support Team Lead at Dxc Technology and Proactive Team Lead / Vulnerability Analyst at Dxc Technology. Matthew Burns holds Diploma, Digital Imagery & System Integration from Fountain Valley High School.
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As a Technical Account Manager at QualityIP, I have over six years of experience in leading large IT infrastructures and providing the best possible IT support and solutions to 26 of our clients. My mission is to meet the diverse and complex needs of our customers, while ensuring their satisfaction and loyalty.I leverage my technical expertise, project management skills, and customer service abilities to manage day-to-day IT operations, coordinate and lead different technical teams on larger projects, make technological recommendations to key stakeholders, and resolve customer issues and disputes. I also excel in implementing new product technologies and techniques, troubleshooting and resolving large complex issues and problems, and extracting, analyzing, and presenting actionable data from various tools and platforms. Additionally, I have a CompTIA Security+ certification, which demonstrates my knowledge and skills in securing IT systems and networks.
Listed skills include Security Clearance, Testing, Military, Dod, and 36 others.
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A career timeline built from the work history available for this profile.
Kent, Ohio, United States
I serve as the technical liaison between our organization and 26 of our clients. Responsibilities include managing day to day IT operations for an assigned group of clients, coordinating and managing different technical teams on larger projects as the project manager, making technological recommendations to key stakeholders and resolving customer issues.
Cleveland, Ohio, United States
* Serve as the team lead for a major food service company for engaging solutions as a proactive entity.* Service NOW queue manager for 44 techs operating 1200+ tickets a month.* KB article writer and publisher.* Implement new product technologies and techniques.* Troubleshoot and resolve large complex issues and problems.* SharePoint administrator.* Data.
Warren, Ohio, United States
Proactive team lead for DXC in support of Campbell Soups INC. Proactive data processor with Systrack and SCCM for problem fixes. Sharepoint administrator, Service NOW Queue manager, KB article writer/approver for SNOW, SharePoint administrator, Application operations & functionality lead.
Warren, Ohio Area
Supported and developed departmental processes, such as change management, incident management or problem management. Provided PC and network support by overseeing the administration of the Local Area Network (LAN) for all assigned facilities. Active Directory administration, maintenance, and group policy.
Youngstown, Ohio Area
Prepare for installations, upgrades, repairs and disconnects by reviewing work orders, gathering equipment, supplies and tools and coordinating schedules with customers by pre-calling customers to verify appointments and confirm customer receipt of equipment.Plan installations by evaluating location, locating access and laying-out equipment and wiring.
Youngstown, Ohio Area
Prepare for installations, upgrades, repairs and disconnects by reviewing work orders, gathering equipment, supplies and tools and coordinating schedules with customers by pre-calling customers to verify appointments and confirm customer receipt of equipment.Plan installations by evaluating location, locating access and laying-out equipment and wiring.
Fueled and handled everything from small Cessna 172s (some even smaller) to commercial Boeing 757s.
Other employees you can reach at qualityip.com. View company contacts for 45 employees →
Zachary Devecka
Colleague at Qualityip
Kent, Ohio, United States, United States
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Christian Phillippi
Colleague at Qualityip
Cape Coral, Florida, United States, United States
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JD
Joseph Daczko
Colleague at Qualityip
United States, United States
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MB
Michael Bechara
Colleague at Qualityip
Canton, Ohio, United States, United States
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JK
John Kelly
Colleague at Qualityip
Greater Cleveland, United States
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KZ
Keith Ziegler
Colleague at Qualityip
Wellington, Ohio, United States, United States
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Daniel Spaulding
Colleague at Qualityip
Akron, Ohio, United States, United States
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Brandon Bayne
Colleague at Qualityip
Tenino, Washington, United States, United States
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MB
Michael Bonfiglio
Colleague at Qualityip
Greater Cleveland, United States
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DH
David Heiss
Colleague at Qualityip
Munroe Falls, Ohio, United States, United States
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Activities and Societies: Basketball, Digital Imagery, System Administration.
Quick answers generated from the profile data available on this page.
Matthew Burns works for QualityIP.
Matthew Burns is listed as Technical Account Manager at QualityIP.
AeroLeads has found 1 work email signal at @mastec.com for Matthew Burns at QualityIP.
Matthew Burns is based in Garrettsville, Ohio, United States while working with QualityIP.
Matthew Burns has worked for Qualityip, Dxc Technology, Aptiv, Onepath Llc, and At&T.
Matthew Burns's colleagues at QualityIP include Zachary Devecka, Christian Phillippi, Joseph Daczko, Michael Bechara, and John Kelly.
You can use AeroLeads to view verified contact signals for Matthew Burns at QualityIP, including work email, phone, and LinkedIn data when available.
Matthew Burns holds Diploma, Digital Imagery & System Integration from Fountain Valley High School.
Matthew Burns is listed with skills including Security Clearance, Testing, Military, Dod, Security+, Military Operations, Windows, and Security.
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