As a District Manager at ADP, I help midsized organizations find solutions that can help them achieve their goals. From powerful HR products to flexible levels of outsourcing, ADP offers a wider range of HR options than any other provider. I’ll work with you to identify which of our solutions will eliminate department inefficiencies, allowing your company to focus on business strategies to increase bottom-line revenue and provide better talent management.I act as a resource for you for help with:• Benefits Administration• Time & Attendance Management• Tax and Compliance Support• Worker’s Compensation• Comprehensive Industry & Geographic AnalyticsTo chat, you can reach me at: ✉ Matt.Hodak@ADP.com / ☏ 714.228.2484

• Built relationships with C-Suite Executive decision-makers and HR contacts via discovery dialogues and consistent follow-ups to identify relevant health plan needs, make recommendations, and create a Kaiser Permanente product solution to meet those needs.• Conducted virtual presentations directly to decision-makers and employees to explain plan benefits, promote Kaiser Permanente value proposition, address objections and close the sale.• Utilized Salesforce CRM daily to manage pipeline, opportunities/accounts, view dashboards, and log all transactions. • Created daily action plan to prioritize sales follow-ups and maximize opportunity outreach. • Educated businesses on their health plan options and rates, explaining health insurance in simple terms.• Maintained, tracked, and exceeded individual and team sales goals monthly. • Managed business accounts to address and resolve client needs post-enrollment. • Partnered with management and directors on Underwriting Steering Committee to improve current internal processes and ensure that the sales process remains easy for the client to conduct business with Kaiser. • Received the 2022 Platinum Sales and Account Management Excellence Award.

• Collaborated daily with brokers and business owners to educate on Small Group health plan coverage and enrollment materials needed. • Partnered with Small Group Sales Executives to represent Kaiser Permanente booths for local industry Association events, including Orange County Association of Health Underwriters (OCAHU) and Los Angeles Association of Health Underwriters (LAAHU). • Communicated with brokers daily and trained on Small Group underwriting guidelines, best enrollment practices, and provided resources and sales materials needed. • Designed, implemented, trained team on new, paperless process to increase productivity & allow remote working. • Maintained quality assurance score of 99% for all new groups submitted by keeping up to date with all underwriting guidelines, attention to detail, and ensuring all enrollment items are accurate and complete.• Served on Underwriting Steering Committee, partnering with leadership to improve current internal processes and ensure that Sales submission process is easy for the client to do business with. • Developed and led Sales Enrollment Process Training module to train new Small Group Sales Executives that has been adopted for multiple new hire orientations.• Created a Sales Shadowing Module for Kaiser managers and directors to experience internal sales process from initial prospect to becoming and maintaining an existing Small Group account. • Utilize Salesforce daily to manage opportunities and accounts, view dashboards, and log all transactions. • Received the 2019 and 2020 Gold Sales and Account Management Excellence Award.

• Handled inbound and outbound calls directly with business owners and key stakeholders to determine business’ health plan eligibility. • Provided high-quality phone customer experience to business leads, averaging 98.6% quality assurance score. • Generated health plan quotes daily for businesses and their employees using Chrysalis/SPM and Salesforce. • Initiated Small Group contracts, entering customer data and ensuring system accuracy. • Worked directly with Sales Executives to connect phone calls and emails between them and new business leads.

• Analyzed monthly sales to note sales trends and popular-selling items to maximize profits. • Utilized BusinessWorks CRM system to determine costs, sales margins, and consumer pricing. • Managed inventory and determined product acquisition based on product sales. • Partnered directly with wholesale vendors for resale strategy. • Gained comprehensive understanding of current sales and trends in the market to remain competitive with pricing. • Served on company’s cost-cutting committee, implementing methods of reducing internal company spending. • Collaborated with staff to determine daily action plans for outside sales team and inside logistics based on staffing.

• Oversaw and delegated daily tasks to employees, outlining daily sales & profits, and strategized how best to improve sales. • Addressed daily, front-facing customer concerns for all store needs to ensure optimal customer satisfaction.• Managed weekly work schedules for over 50 employees. • Led group and individual meetings daily, communicating clear goals and objectives to associates. • Evaluated yearly performance and goals for over 30 employees, outlining company objectives and identifying opportunities for personal and professional growth.• Mentored up to 15 employees at a time on individual models of workplace success and strategies for improvement.