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• Over 15 years of experience in the Information Technology industry• Certified in VMware VCA-DBT, Microsoft MCSA, MCP, ITIL Foundation, CompTIA A+ and Network+• Skilled with managing, deploying and troubleshooting virtual machines in a modern data center• Experience with modern Ethernet networks, Cisco/HP routers and switches, Cisco/Sonicwall firewalls• Operating system configuration and troubleshooting for wide variety of operating systems• Includes Microsoft Windows (3.1 to Windows 10 and Windows Server 2000 to 2019)• Linux (Red Hat, Ubuntu, Fedora), Novell Netware, UNIX, AIX• Mobile operating systems such as Windows Mobile, Apple iOS and Android• Configuration and deployment of VMware ESXi Servers, vSphere, and Microsoft HyperV• Skilled with virtual migrations involving VMware P2V, V2V, XenServer migrations• Worked on numerous migration projects for Exchange 2007 to 2016• Extensive software experience including Microsoft Office/Office 365, Exchange Server, Citrix XenApp, SQL• Enterprise backup tools for backup and replication such as Dell Rapid Recovery and Veeam• Management tools like ESET Security Management Center, AVG Managed Workplace, Spiceworks, Auvik• Managed Service Provider applications such as ConnectWise Automate, ConnectWise Manage• Developer and documentation tools such as Atlassian Jira, Confluence, and ITGlue• Procurement and research knowledge gained through IT purchasing for various organizations• Hardware troubleshooting experience with a variety of desktop computers, laptops, and mobile devices• Practical support skills and experience with remote troubleshooting, monitoring, and support• Maintained, administered and secured physical and virtual computer networks for a variety of businesses • Management and team organization skills gained through delegation of tasks and project planning
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Senior Systems AdministratorLbmxLondon, On, Ca -
System AdministratorLbmx Feb 2021 - PresentLondon, Ontario, Canada• Design, manage, and support the server and network environment• Provide direct user support, implementation, and technology support services to staff• Provide consulting recommendations to users in computing methods and procedures• Install and maintain network communications, servers, system security and connectivity software• Remotely administer and configure virtual machines in the local and remote data center• Implement and monitor controls to mitigate potential security risks to users, systems, and data• Investigate and resolve technical problems with server hardware, software, and networks• Research and analyze software upgrades and coordinate relevant implementations• Establish procedures and safeguards to ensure the integrity and security of data• This includes situations such as disaster recovery, security incidents, and hardware failures• Coordinate, deploy, and monitor server patching and updating of networking hardware• Explore new technologies and processes to support the goals of the business in the future
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System EngineerNext Dimension Inc. Jun 2014 - Feb 2021London, Ontario• Provided technical support for numerous clients in a managed service provider environment• Completed projects using technology from Microsoft, VMware, Veaam, Cisco, Lenovo and more • Assisted clients up to 24-hours a day when working on after-hours support team• Travelled to client sites and performed on-site troubleshooting and support• Documented hardware and software at client sites and provide IT assessments for new clients• Setup physical hardware in various challenging environments • Included data center environments and industrial environments• Trained in certification programs to keep up-to-date on important skills required for the position• Researched new product information and vendor resources to assist clients with troubleshooting • Supported deployments of VoIP phone systems and unified communication systems -
System EngineerPartnerit Corporation Jul 2012 - Jun 2014London, Ontario• Provided technical support and system administration as a managed service provider• Implemented plans to migrate applications, systems, and servers (Exchange, Windows Server, etc.)• Setup VMware infrastructure, servers, and monitor network infrastructure (LAN & WAN)• Supported end-users through remote control technologies and remote server administration• Traveled on-site to also support users and install equipment (servers, networking equipment, etc.)• Utilized management software to proactively address issues and optimize performance of servers• Installed, monitor, and maintain equipment hosted at data center in London -
System AdministratorDigital Extremes Mar 2010 - Jun 2012London, Ontario• Administered Windows/UNIX servers, network devices, and telecommunications equipment• Supervised purchasing and inventory control for all information technology for the company• Planned server room and network infrastructure for new 35,000 square foot office space• Delegated and track tasks for team of IT support staff -
System AdministratorB&B Trade Distribution Centre Apr 2009 - Mar 2010London, Ontario• Sole information technology support person for an organization spanning across Ontario• Administered Windows/UNIX servers, network devices, and telecommunications equipment• Implemented projects to upgrade servers and network to improve performance and reliability• Managed wireless network for inventory control system -
It AnalystDiamond Aircraft Nov 2007 - Mar 2009• Administer numerous Windows 2003 servers for critical business services• Helped manage NetAPP storage appliance, VMWare ESX Server and backup servers• Perform client troubleshooting for local and international clients -
It Analyst (Co-Op Position)Accuride Corporation May 2006 - Dec 2006• Helped administer Windows 2003 server equipment and troubleshoot clients• Provided wireless network troubleshooting• Installed industrial computer systems in a challenging manufacturing environment -
It Analyst (Co-Op Position)Western University May 2005 - May 2006• Facilitated the deployment of Windows-based computer equipment on Novell network• Conducted product research for upgrade to campus-wide vending transaction system• Created technical documentation for wireless network and mobile email access
Matthew Arnold Skills
Matthew Arnold Education Details
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Information Technology -
English Language And Literature
Frequently Asked Questions about Matthew Arnold
What company does Matthew Arnold work for?
Matthew Arnold works for Lbmx
What is Matthew Arnold's role at the current company?
Matthew Arnold's current role is Senior Systems Administrator.
What is Matthew Arnold's email address?
Matthew Arnold's email address is ma****@****ail.com
What is Matthew Arnold's direct phone number?
Matthew Arnold's direct phone number is (519) 945*****
What schools did Matthew Arnold attend?
Matthew Arnold attended Fanshawe College, Western University.
What are some of Matthew Arnold's interests?
Matthew Arnold has interest in Science And Technology.
What skills is Matthew Arnold known for?
Matthew Arnold has skills like Servers, Windows Server, Troubleshooting, Windows, Technical Support, Networking, Network Administration, Vmware, Microsoft Exchange, Vmware Esx, Server Administration, Hardware.
Who are Matthew Arnold's colleagues?
Matthew Arnold's colleagues are Brian Holmes, Leanne Cronyn, Jahnavi Nimmu, Ken Wickens, Hazel Mae Avila, Jim Mcmillan, John Mckay.
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