Matthew Thomas Email & Phone Number

Burlington, Ontario, Canada

• Managed multiple small to medium-sized projects, leading teams of 5-20 and ensuring timely milestone completion. Facilitated meetings to foster collaboration and received positive feedback. Coordinated shipping.
• Managed 6 to 7 small to medium customized projects simultaneously
• Led teams of 5 to 20 people per project
• Initiated all internal and client-facing meetings to encourage collaboration and alignment with project objectives with strong positive feedback
• Organized and coordinated shipping, installation and commissioning of completed custom projects
• Met all project milestones on time or communicated changes timely and accordingly to clients

Hamilton, Ontario, Canada

• Managed projects effectively by creating comprehensive work plans, collaborating with engineering and production teams, and allocating necessary resources for industrial, commercial, and specialized automation projects.
• Managed between 4 to 9 projects simultaneously of varying size and duration
• Led several teams of 5 to 12 people per project
• Designed and implemented new documentation to streamline project development and efficiency on site. Designed and implemented new documentation (feedback process) for post-project debriefing on assessment and future.
• Improved project progress by noticeable metrics within 2 months
• Highly adept in project and time management

Burlington, Ontario, Canada

• Provided early input on project plans, understood customer workflow requirements, and collaborated with various teams to address concerns for biomedical platforms and lab automation projects for big-name biomedical and.
• Researched, developed, and installed over 30 unique automated workflows
• Advanced knowledge in installing and configuring proprietary software
• Skilled in project management through maintaining and ensuring on-site progress, testing and troubleshooting systems for optimized motion and workflows for big-name biomedical and pharmaceutical companies
• Initiated training for internal colleagues to contribute toward personal and professional improvement efforts on topics such as company software and building platforms while on-site and at customer locations
• Very qualified in training customer technicians and clients to address concerns for biomedical platforms and lab automation

Markham, Ontario, Canada

• Installed and configured robotic vision solutions as the application engineer, provided technical support, travelled for system installation and training, and contributed to product development and maintenance.
• Knowledgeable in the installation and configuration of Bluewrist products
• Contributed to the engineering, software, and sales teams toward the development, improvement, and maintenance of products and solutions through extensive hands-on experience
• Ensured engineering deliverables consistently complied with regulations and standards
• Consistent in ensuring delivery of the company's operational goals and sales objectives
• Created new training materials for internal use for engineers, software, and IT

Mississauga, Ontario, Canada

• Specialized in pharmaceutical robotics, particularly with pneumatics in pill-pick systems, as well as lab enclosures.
• Highly accomplished in pharmaceutical robotics, particularly with pneumatics in pill-pick systems, as well as lab systems
• Incredibly well-versed in on-site service, maintenance, evaluation, troubleshooting, fixing, and installing robots
• Beyond proficient in the on-site maintenance of pill-pick systems and lab systems
• Reduced overall rejection rate at the assigned customer site in less than 3 months
• Excellent customer service experience (from 24/7 on-call support for hospital technicians)

Richmond Hill, Ontario, Canada

• Travelled to various locations within the Greater Toronto Area (GTA) to provide on-site service, evaluation, and maintenance of machines.
• Skilled in troubleshooting, fixing, and installing robots both at the main office and on-site
• Specialization in Cartesian-type robots

Merthyr Tydfil, Wales

Provided technical support for a range of mobile devices, including broadband USBs and Blackberries. Developed a broad range of technical knowledge and handled customer service inquiries, payment transactions, and general information. Monitored transmitters for potential network issues reported by users.