ANZ Customer Advisory Lead for SAS Fraud and Financial Crime portfolio, enabling banks and insurers to make better automated and human decisions to reduce financial crime risk, streamline operations and simplify their technology ecosystem.

Senior product and solution advisor on key clients helping them achieve key objectives and move the needle on key metrics with the Quantexa platform. Covering a portfolio of enterprise clients within banking, government & gaming industries, key activities included:• Building strong trusted advisor relationships with executives and senior leadership to understand key objectives, advise on strategic initiatives, and manage account risks and/or escalations.• Defining strategic objectives, business cases and success metrics for the platform based on customers strategic objectives and priorities with product, delivery, and leadership teams.• Provide advice and recommendations on operational, change, product and technology initiatives using both data and industry insights. • Translate product strategies and objectives into valuable and viable feature roadmaps comprising of comprehensive and executable user stories.• Collaborate with internal Marketing, Sales and Product teams on go-to-market and key account strategies.Key Accomplishments:Transformed an underperforming project into a highly successful account ultimately delivering:• Increased risk coverage on intel requests by 180% • Reducing operational time on intel requests by 80%• Enabled 50+ users across 3 teams to become efficient in the use of Quantexa for Fraud investigations.Lead the successful entry into a new industry vertical where the client was successful in:• Meeting key regulator commitments on a short schedule.• Operationalising the Quantexa platform daily usage across 5 teams, including enablement and business process change.• Identified organisational challenges and pain points that the Quantexa platform was ready to solve, leading to successful contracts increasing client annual recurring revenue by 30%Developed product marketing materials, internal sales, and delivery enablement for Quantexa’s expansion into a new industry vertical in APAC.

Senior Solution Architect engaged with clients across the journey from presale to implementation designing and implementing resilient, scalable and cost effective data and analytics solutions. Primarily focused on cloud Fraud & Financial Crime decisioning platforms.Key accomplishments:- Advocated for and prototyped a significant change in the positioning and architecture of SAS platforms to better align to industry expectations. Tenders submitted using this positioning had a significantly higher success rate.- Implemented an innovative approach to release management in the SAS Real Time Decision Manager product without the need for multiple non-production environments to reduce platform TCOKey projects:- Real time (<100ms) credit card payments fraud detection platform for an Australian bank - Real time (<100ms) AML detection and investigation platform for an Australian bank- Near Real Time (<1 seconds) claims fraud detection platform - Near Real Time (<1 second) decisioning platform for claims segmentation and prioritisation- Cloud Enterprise Analytics platform for a global FMCG brand- Fraud Case Management solution for an Insurance Fraud investigation team

Technical lead for enterprise clients designing and implementing data and analytics solutions using SAS and third party data platforms across cloud, on-premise and hybrid architectures.Technologies: SAS 9, SAS Viya, Oracle, Postgres, Teradata, Redshift, Hadoop, Cloudera, MSSQL, Linux, ElasticSearch, Cloud (AWS)Industries: Banking, Insurance, Retail, Government, Media, TelcoKey accomplishments:- Defined a package of assets and framework for quick delivery and value recognition for the SAS Visual Analytics reporting product enabling customers to become operational on SAS Visual Analytics, and demonstrate value in under 6 weeks. - Engineered an automated procedure for the ingestion of custom boundaries for geospatial reporting platforms. This automated procedure provided the foundation for an R&D supported capability down the line. - Developed a process for the tracking and exception reporting for the performance and utilization of SAS Stored Process’- Repeatedly recognised with regional awards and accolades by internal and external stakeholders

Graduate program with SAS covering rotations through consulting, presales and technical support. Gained hands on experience and enablement from the market leader in data and analytics in the fundamentals of data engineering, architecture and consulting. Supported key clients in the rollout of complex data and analytics platforms including:- Real time (<100ms) next best offer recommendation engine in Banking- Enterprise data, analytics and business intelligence platform for a Federal Government department (10,000+ employees)