Matthew Gale Email & Phone Number

Rock Hill, South Carolina, United States

• Expertly brokered residential properties across South Carolina and North Carolina.• Developed and maintained a strong network of clients and industry contacts.• Conducted daily market analysis and property evaluations, utilizing knowledge of local real estate trends to provideclients with accurate and up-to-date information.• Negotiated contracts and facilitated transactions, ensuring compliance with contract law, state regulations, and asmooth process from listing to closing.• Coordinated with mortgage lenders, home inspectors, and attorneys to streamline the transaction process and addressclient concerns effectively.• Provided exceptional customer service, earning a reputation for responsiveness and professionalism in a competitive market.

Rock Hill, South Carolina, United States

Fort Mill, South Carolina, United States

Charlotte, North Carolina, United States

• Led a team of 3-5 employees, overseeing recruitment, training, performance management, and resolution of employeeconcerns.• Maintained and managed fleet vehicles• Provided CDL Class B license training to employees and independent contractors.• Developed and implemented solutions for ongoing warehouse facility maintenance and organizational improvements,enhancing operational efficiency.• Designed and executed effective methods for managing, storing, and handling audio and visual (AV) assets, ensuringhigh standards of operational efficiency.• Managed the procurement process for warehouse equipment, including researching, sourcing, and negotiating withsuppliers to acquire necessary tools and technology within budget constraints.• Monitored and evaluated the flow of equipment in and out of the warehouse, optimizing inventory management andlogistics.• Conducted quality control and performed necessary repairs on inventory, maintaining high standards of product qualityand reliability.

Fort Mill, South Carolina, United States

• Efficiently managed and directed all incoming calls, ensuring clear and professional communication with customers andstaff.• Made store announcements over the intercom system, providing timely information and updates to both customersand employees.• Secured and maintained store equipment and keys, ensuring the protection and proper functioning of assets.• Monitored and controlled access to restricted areas, maintaining security protocols and safeguarding sensitive areas.• Conducted bag checks and personal belongings inspections as needed to assist with asset protection and prevent theft.• Received and processed packages for customer pickup, ensuring accurate handling and prompt service.

Charlotte, North Carolina, United States

• Accurately documented and categorized comments and concerns using specialized software, ensuring thorough record-keeping.• Engaged with reporters empathetically and professionally, addressing their needs and inquiries with sensitivity andunderstanding.• Verified the completeness and precision of reported concerns, maintaining a high standard of detail in documentation.• Provided timely and effective communication to resolve issues, enhancing overall reporter satisfaction and trust.• Assisted in the development of communication protocols and training materials to improve service quality andefficiency.

Computer Engineering

General Studies