Matthew Gale Email & Phone Number

Rock Hill, South Carolina, United States

• Expertly brokered residential properties across South Carolina and North Carolina.
• Developed and maintained a strong network of clients and industry contacts.
• Conducted daily market analysis and property evaluations, utilizing knowledge of local real estate trends to provideclients with accurate and up-to-date information.
• Negotiated contracts and facilitated transactions, ensuring compliance with contract law, state regulations, and asmooth process from listing to closing.
• Coordinated with mortgage lenders, home inspectors, and attorneys to streamline the transaction process and addressclient concerns effectively.
• Provided exceptional customer service, earning a reputation for responsiveness and professionalism in a competitive market.

Rock Hill, South Carolina, United States

Fort Mill, South Carolina, United States

Charlotte, North Carolina, United States

• Led a team of 3-5 employees, overseeing recruitment, training, performance management, and resolution of employeeconcerns.
• Maintained and managed fleet vehicles
• Provided CDL Class B license training to employees and independent contractors.
• Developed and implemented solutions for ongoing warehouse facility maintenance and organizational improvements,enhancing operational efficiency.
• Designed and executed effective methods for managing, storing, and handling audio and visual (AV) assets, ensuringhigh standards of operational efficiency.
• Managed the procurement process for warehouse equipment, including researching, sourcing, and negotiating withsuppliers to acquire necessary tools and technology within budget constraints.

Fort Mill, South Carolina, United States

• Efficiently managed and directed all incoming calls, ensuring clear and professional communication with customers andstaff.
• Made store announcements over the intercom system, providing timely information and updates to both customersand employees.
• Secured and maintained store equipment and keys, ensuring the protection and proper functioning of assets.
• Monitored and controlled access to restricted areas, maintaining security protocols and safeguarding sensitive areas.
• Conducted bag checks and personal belongings inspections as needed to assist with asset protection and prevent theft.
• Received and processed packages for customer pickup, ensuring accurate handling and prompt service.

Charlotte, North Carolina, United States

• Accurately documented and categorized comments and concerns using specialized software, ensuring thorough record-keeping.
• Engaged with reporters empathetically and professionally, addressing their needs and inquiries with sensitivity andunderstanding.
• Verified the completeness and precision of reported concerns, maintaining a high standard of detail in documentation.
• Provided timely and effective communication to resolve issues, enhancing overall reporter satisfaction and trust.
• Assisted in the development of communication protocols and training materials to improve service quality andefficiency.

Computer Engineering

General Studies