Matthew Maddox

Matthew Maddox Email and Phone Number

Executive Director @ E*TRADE from Morgan Stanley
Atlanta, GA, US
Matthew Maddox's Location
Atlanta, Georgia, United States, United States
Matthew Maddox's Contact Details

Matthew Maddox personal email

n/a
About Matthew Maddox

Customer Experience leader with 18+ years of experience in Financial Services Industry executing across Strategy, Operations, Program and Business Management. Track record of leading and delivering on an exceptional customer and employee experience. Building and leading CX programs and related initiatives to promote a proactive and comprehensive service strategy as a competitive advantage. Experience both as an operator, manager, and a director, leading initiatives from design through to implementation, and communication to executive leadership.

Matthew Maddox's Current Company Details
E*TRADE from Morgan Stanley

E*Trade From Morgan Stanley

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Executive Director
Atlanta, GA, US
Website:
us.etrade.com
Employees:
3
Matthew Maddox Work Experience Details
  • E*Trade From Morgan Stanley
    Executive Director
    E*Trade From Morgan Stanley
    Atlanta, Ga, Us
    View
  • E*Trade From Morgan Stanley
    Executive Director
    E*Trade From Morgan Stanley Jan 2022 - Present
    Alpharetta, Georgia, United States
    View
  • E*Trade From Morgan Stanley
    Vice President
    E*Trade From Morgan Stanley Jan 2021 - Dec 2021
    Alpharetta, Georgia, United States
    View
  • E*Trade
    Sr. Director
    E*Trade Feb 2020 - Jan 2021
    Alpharetta, Georgia, United States
    View
  • E*Trade
    Director
    E*Trade Feb 2018 - Feb 2020
    Alpharetta, Georgia, United States
    Voice of the CustomerFeedback ProcessReal Time Workforce Management
    View
  • E*Trade
    Sr. Manger - Service Optimization
    E*Trade Jul 2015 - Feb 2018
    Alpharetta, Georgia, United States
    Voice of the CustomerFeedback ProcessTechnical Support
    View
  • E*Trade
    Customer Service Manager
    E*Trade May 2010 - Sep 2012
    Alpharetta, Georgia, United States
    Active Trader 2010 - 2012Executive Services 2012 - 2014Technical Support 2014 - 2015
    View
  • E*Trade
    Platinum Relationship Manger - Team Lead
    E*Trade Jun 2008 - May 2010
    Alpharetta, Georgia, United States
    View
  • E*Trade
    Customer Service Manager
    E*Trade Sep 2006 - Jun 2007
    Charlotte, North Carolina, United States
    View
  • E*Trade
    Customer Service Team Lead
    E*Trade Jul 2006 - Sep 2006
    Charlotte, North Carolina, United States
    View
  • E*Trade
    Sr. Services Representative
    E*Trade Apr 2006 - Jul 2006
    Rancho Cordova, California, United States
    View
  • E*Trade
    Financial Service
    E*Trade Jul 2004 - Apr 2006
    Rancho Cordova, California, United States
    View

Matthew Maddox Skills

Financial Services Process Improvement Mutual Funds Business Analysis Trading Finra Series 7 Retirement Planning Securities Series 24 Relationship Management Options Call Centers Stocks Electronic Trading Equity Trading Trading Systems Customer Experience Business Relationship Management Series 4 Customer Service Management

Matthew Maddox Education Details

Frequently Asked Questions about Matthew Maddox

What company does Matthew Maddox work for?

Matthew Maddox works for E*trade From Morgan Stanley

What is Matthew Maddox's role at the current company?

Matthew Maddox's current role is Executive Director.

What is Matthew Maddox's email address?

Matthew Maddox's email address is ma****@****ley.com

What schools did Matthew Maddox attend?

Matthew Maddox attended California State University-Sacramento.

What skills is Matthew Maddox known for?

Matthew Maddox has skills like Financial Services, Process Improvement, Mutual Funds, Business Analysis, Trading, Finra, Series 7, Retirement Planning, Securities, Series 24, Relationship Management, Options.

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