Matthew Nguyen Email & Phone Number

Sydney, New South Wales, Australia

Key Clients:* See Differently Transformation Program - Performed Program Manager and Solution Architecture functions across discovery and into design stages for Dynamics driven solution.* Secure Parking Voyager Program - Performed Project Management, Business Analyst, Testing, Digital Consulting, Product Lead, SME and Service Delivery roles within the.

Responsible for the delivery of a wide range of infrastructure, network, application and integration projects for MOQdigital clients and for PMO professional development and governance reviews.Current Responsibilities:- Project Planning, including Scheduling, Scope Design and Communications setup- Client Communications and Stakeholder Management- Scope.

Sydney, Australia

Senior Project Manager / Business Analyst responsible for the delivery of a wide range of infrastructure, network, application and integration projects for MOQdigital clients.Current Responsibilities:- Project Planning, including Scheduling, Scope Design and Communications setup- Client Communications and Stakeholder Management- Scope, Risk and Issue.

Sydney, Australia

Senior Business Analyst / Project manager for the requirements gathering, process development and assistance to the Technology Aviation Services department.Responsibilities include:- Initial requirements gathering, definition and analysis for Safety Systems Upgrade project- Inventory analysis, mapping and requirements gathering for CCTV Obsolete Equipment.

Professional break to get married and go on honeymoon

Sydney, Australia

- Engaged to provide Senior Project Management services for Sunsuper- Active member of the Social Club helping to plan and organise social club events.

Brisbane, Australia

Project Manager at Sunsuper for the End to End delivery of the Secure ID and Tiered Access Management project; focusing on the capability enablement of a new Identity and Access Management solution; and for the Business case and procurement phase of the Digital Fraud Prevention Project; focusing on the implementation of an automated fraud prevention and.

Sydney Area, Australia

Business Process Consultant at ServiceNow for the Discovery Phase for two Agile run projects - Fujitsu Transactional Logistics Project (7 weeks) and Optus Satellite Operations Centre (2 weeks).Responsibilities include:- Facilitation of Requirements Workshops- Liaison with Key Stakeholders and SMEs- Process Improvement and definition workshops- User Story.

SW6 3JW

Programme / Project manager for IT solutions and IT Infrastructure Projects for small to medium sized businesses. Responsibilities include:- Project Planning, including Scheduling Scoping Design and Communications plan setup- Client Communications and Stakeholder Management- Risk, Issue, Incident and Scope Management- Managing multiple projects.

Sydney, Australia

Project manager for IT solutions and IT infrastructure Projects for small to medium sized businesses.Current Responsibilities:- Project Planning, including Scheduling, Scope Design and Communications setup- Client Communications and Stakeholder Management- Scope, Risk and Issue Management- Managing multiple projects and budgets with projects ranging from.

Melbourne, Australia

Engaged to provide Project Management Support services to Telstra's Internal Foundation Networks Program as a result of NBN Co.- Development of Reporting tools and Presentation packs to senior management;- Coordination of a number of different sub-projects; and- Risk and Issue Management using HP Quality Center.

Sydney

- Undertook a number of engagements, as listed below to develop a wide range of skills,- Undertook training courses including Prince2, ITIL and internal courses on basic Business Analysis and Project Management skills,- Led and delivered a number of Request for Tenders, Proposals and Quotations for Terra Firma to a wide range of companies including Telstra.

Melbourne, Australia

Ericsson Australia is the lead to Telstra’s Wholesale Mobile Evolution project managing the installation, build and testing of Nodal components to the network.Initially engaged to:- Setup the master project schedule for Phase 2.1- Stakeholder workshops with all the project managers and program manager Re-engaged 2 months later to assist with:- Issues.

Sydney, Australia

Telstra renewed its contract with Qantas and is to implement an IT Service Management Program. Currently in it's Transition phase for the Program. An important part of this transition is the loading of Service Requests into SMEC Remedy. Extended on the project from End of Phase 1 (Start of December) to the End of the Transition Program (End of April)..

Telstra renewed its contract with Qantas and is to implement an IT Service Management Program. Currently in it's Transition phase for the Program. An important part of this transition is the loading of Service Requests into SMEC Remedy. I was extended from the Planning Phase to the End of Phase 1. - Analysis of similar Service Requests Templates for other.

Telstra renewed its contract with Qantas and is to implement an IT Service Management Program. Currently in it's planning phase for the Transition Program to deliver ITIL V3 components of Service Management into Qantas. - Analysis of Requirements Matrix and Contract to produce a list of deliverables required, - Creation and development of schedules to.

Telstra was engaged by Tabcorp to assist with the demerger of its Casino business into Echo Entertainment Group, whilst maintaining the telecommunication agreements and services.- Analysis of current Tabcorp Service Management and Project Documentation to assess requirements for Echo and to note any amendments required to existing documents,- Development.

Telstra has recently implemented Project Jupiter aimed at providing enhanced customer centricity, standardisation and effective deployment of Telstra’s services and solutions. Service Capability Statements were produced to enable the sales teams to access a knowledge base of the services offered under Service Management. - Daily status reporting for.

BAE Systems is the Prime contractor for Standard Repair Availability 5 to be conducted on HMAS PARRAMATTA. The role for BAE systems is to oversee and manage the numerous subcontractors in the 130 tasks required for the full ship repairs.- Sole scheduler for the project, maintaining and updating a large MS Project schedule,- Liaising with Project Manager.

Telstra has recently established ITIL-based Service Management as a new service for its clients. As part of the foundations, a Service Management Framework was created to utilise past client collateral developed within Service Management. The Framework Collateral was exploited to create the planning and implementation process of delivering Service.

Telstra recently won a significant contract with the Commonwealth Bank of Australia to support its telecommunication capabilities over the next 10 years. - Supported a team of Business Analysts, Technical Writers and Project Managers,- Created and prepared schedules, weekly progress reports,- Managed and organised bi-weekly meetings, and- Coordinated risk.

As a result of the merger between AAPT and Powertel, AAPT has been using both CBA and Westpac for their banking solution. To simplify this solution, the Bank Rationalisation project was created to rationalise the AAPT banking relationships by moving all banking solutions to Westpac and their associated systems and producing a common strategy for AAPT.The.

The University of NSW is a major tertiary academic institution in Sydney. I was appointed as a laboratory demonstrator for first year physics courses. My responsibilities included assisting students with laboratory practical work, demonstrating physics fundamentals and the correct use of laboratory measuring equipment, assisting students with questions and.

Telstra recently won a significant contract with the Commonwealth Bank of Australia to support its telecommunication capabilities over the next 10 years. In the initial scoping phase the team identified the distinct areas across the program where work was required. This involved Bank Acceptance, Service Management, Governance and other ad hoc consulting.

Diploma In Innovation Management

Wrote Marketing Proposals and Business Plans

Bachelor Of Advanced Science, Physics And Astronomy

Honours Thesis in Astrophysics, carrying out remote site testing with instruments in Antarctica In 2007, went to National University of.

Education record

Education record