Matthew Lloyd Email & Phone Number

Halifax, Nova Scotia, Canada

Working with and around data, building visualizations and improving the productivity of Canada's National Shipbuilder.- Created critical documentation of the loading process of production orders that was previously unavailable, enabling fixes to be implemented at a far greater pace when errors arise. - Developed dashboards that simplify and gather data, allowing managers to make decisions backed by easily digestible data and improving productivity.- Took ownership of team meetings for certification of dashboards to be rolled out to managers and all of ISI.- Achieved proficiency in Tableau Desktop and Alteryx Designer, with certifications for Alteryx available on LinkedIn

Halifax, Nova Scotia, Canada

Working broad territory assigned on a week-to-week basis, seeking out customers at the door who are ready to make the switch to Bell Aliant, while helping convince those on the fence.- Successfully converted customers away from Shaw and Eastlink to Bell's services through identification of customer needs and use of value proposition.- Demonstrated the capacity to adapt to various work environments (weather, different communities, varying levels of wealth) with specific approaches for each new situation.- Proven ability to defuse potential hostile interactions with kindness and understanding, listening to customers problems and offering solutions when possible.

Halifax, Nova Scotia, Canada

Helping customers make the best decision for their mobile telecommunications needs in a dynamic environment located within the Atlantic Superstore.- Identified what devices and plans fit the precise needs of customers, providing individual solutions for each unique client.- Acquired new customers and leads through approach of separate Atlantic Superstore customers.- Successfully worked in and around multiple different telecommunication carriers activation portals, ensuring the customers needs were always met in a timely manner.

Halifax, Nova Scotia, Canada

At Cabco, I was tasked with adapting, improving and growing the sales capacity of the company through digital and data-driven means. - Facilitated the transfer and mass update of sales database from Excel to HubSpot, allowing for greatly enhanced sales opportunities and insights into existing customers.- Created and implemented a social media strategy by establishing presences on unused platforms, scheduling and creating content (infographics, blog posts) and revamping Cabco's website.

St Stephen, New Brunswick, Canada

Worked within a small dedicated PC Express team during the start of the COVID-19 Pandemic. - Successfully picked, prepared and loaded online grocery orders with precision and haste.- Enabled community to significantly rely on online orders, complying with local restrictions in place due to the COVID-19 Pandemic.- Managed far greater volume of orders compared to pre-pandemic levels, performing beyond expectations with a small, family-like team.

St. Stephen, Nb

Serving the public in both official languages, providing chocolate lovers from all areas of the world with their fix of premium, hand-dipped chocolates only Ganong can make.- Packed and gift-wrapped handmade chocolates at an efficient rate.- Managed variable levels of in-store traffic including bus tours and larger groups- Provided insight and educational history to potential customers in both French and English allowing them to make informed decisions around their choices of treats.