Matthew Timko Email & Phone Number

New York, United States

New York, United States

New York, New York, United States

New York, New York, United States

New York, New York, United States

Developed scalable solutions to increase account manager engagement and long-term retention of 1,500+ long-tail influencer and business account owners subscribing to various Social Sensei premier servicesProduced a retention framework that identified “at risk” clients via weekly data pulls and surveys and leveraged automated customer emails responses leading to increased overall rolling customer retention by 10% Conduct daily strategy calls with VIP clients to improve content, optimize hashtags and geotags, and leverage software to monitor account health such as post rate, follower rate, average likes, average comments and projected growth

Remote

Independent contract work designing and managing social media accounts and marketing materials Increase user engagement up to 25% with heavy emphasis on impressions and follower growthReinforced brand and company values through social media channels, working with clients to broadcast an authentic social media voice and respond to customers to provide best-in-class customer service

Remote

Coordinate with a remote development team to execute customer website updates and edits with a guaranteed 24 hour turnaround on over 350+ restaurants worldwide Conduct daily consultations with prospect customers to demo services and showcase web design with end goal to design a fully mobile-responsive, SEO optimized, and ADA compliant custom websiteCreate and implement online ordering and booking widgets for customer websites using OpenDining, InnRoads and various payment gateways

Richmond, Virginia Area

Richmond, Virginia Area

• Leveraged outgoing personality and customer engagement to beat stated sales goal for each quarter• Earned trust of senior sales staff to assist in the sales of pieces of fine art marketed toward private collections • Operated proprietary POS system, similar to a CRM system, to stock merchandise and document sales• Gained experience providing “white glove” support to clients shopping in a high-end retail environment

Richmond, Virginia Area

• Exceeded sales quotas in my region by building personal relationships with Richmond area distributors • Served as campus brand manager, increasing product awareness among my peers through guerrilla marketing tactics• Distributed marketing and promotional materials to advertise new products and brand events

Certificate Of Completion Full Stack Web Development Bootcamp, 'A' Average.

Completed projects using Javascript, HTML5, Bootstrap, CSS3, Node.js, Git, Command Line, jQuery, mySQL, Handlebars, Express, MongoDB.

Bachelor Of Arts (B.A.), Art History

Activities and Societies: Volunteer, Truck Delivery and House Building Team for Habitat for Humanity Volunteer at community-oriented radio.

Art History - Mediterranean Architecture And Art

Studied Art History while sailing with the Semester at Sea program.

International Marketing And Commerce.