Matthew Brightman Email & Phone Number

Erie, Pennsylvania, United States

Training new employeesInterviewing and hiring new employees.Making sure the store met company directive and goals surrounding daily numbers and loss prevention.Educate team on Loss Prevention policies and manage store shrink.Ensure the store meets company visual standards and falls the company designed layout.

My job entailed handling phone calls and assisting people and finding the product that best suits their needs.I was responsible for transcription of peoples information through recorded phone calls to allow them to receive the appropriate information they are looking for.I worked for West Corporation 6 times starting in 2004 through 2009

I was responsible for providing the best customer service possible to give a positive shopping experience for the customer.I was required to meet a certain number of subscriptions for the monthly magazine that Gamestop offers.