Matthew Mchale Email & Phone Number

Mahwah, New Jersey, United States

• Responsible for daily pricing administration, strategy analysis and implementation, objective setting and competitive analysis for US and CA.
• Lead yearly Parts and Accessories revenue objectives setting process to calculate revenue objectives including regional financial reviews, data analysis, seasonalization and communication.
• Own yearly pricing study process and analysis to understand the competitive landscape and to identify key pricing opportunities.
• Develop Tableau tool for understanding the impact of historical price increases on revenue growth.
• Analyze and model new global pricing strategies to understand the financial impact compared to the current strategy and provide strategic insight on opportunities and challenges.
• Collaborate with wholesale and collision team to analyze B2B pricing optimization strategies.

Mahwah, NJ

• Key point of contact for Customer Service Market Managers (CSMM) for all after-sales analytics. This includes but is not limited to customer pay parts revenue, accessories, warranty, market retention, penetration, and.
• Successfully transitioned legacy reporting from Excel to Tableau via ETL processes and use of an EDW (RapidMiner and Google BigQuery)
• In-sourced Accessories revenue reporting and Takata Airbag data reporting at a cost savings of $140k
• Data, Reporting and Dashboard owner of Parts and Accessories Revenue, US Takata Airbag Recall, Trade, NPS, MPI, & Parts Buy Backs
• Supports 30+ field team staff with analytics and revenue generation recommendations for Parts (Customer Pay) and Accessories (PIA/DIA)
• Key SME for warranty spend, parts obsolescence, core charges, bonus programs and other commercial activity analysis

Mahwah, NJ

• Key local contact in supporting current and future product quality acting as a liaison for UK Global Market Quality. Key initiatives include driving global process adherence, support in market vehicle quality through.
• Market lead for validation auditing in Positive Validation of Retail Standards (PVRS) program for NA market - ensure retailer audits are aligned to global standards
• Perform quality focused based FVD port compound audits for NA market and drive non-compliance closures with permanent corrective actions
• Regional Transformation Manager, Software Over the Air (SOTA)- local market project manager responsible for integrating remote vehicle software updates into key business units
• Drive actions on market quality KPIs (R/1000, RSA, CQI, warranty reduction)
• Support market quality review forum with vehicle quality data via extracts from proprietary JLR systems and Tableau dashboards

Ramsey, NJ

• Management and implementation of business unit visualizations, pricing exceptions and key performance indicators to achieve corporate and departmental goals
• Presented additional revenue opportunities through development and implementation of Tableau dashboards
• Reviewed customer, program and SKU level profitability and identified key areas for growth
• Managed customer, national account and price group program eligibility and ensure ROI
• Implemented strategic price increases across product lines based on key industry metrics
• Maintained and enhanced existing Tableau workbooks for key business units

Montvale, NJ

• Contract PositionCoordination of Accessory marketing initiatives, product updates, inventory forecasting and analytics.
• Management of Accessories iPad App integration and updates
• Daily Management of VPC (Vehicle Preparation Center) inventory forecast and providing reports
• Redesigned forecast for 50% time savings and efficiency
• Augmented VLOOKUPs, Pivot Tables, and graphing functions to achieve efficiency goal
• Lifestyle Collection product sales analytics and product review

Montvale, NJ

• Contract PositionDaily management of marketing campaigns, global branding initiatives, and dealer advertising guidelines for passenger cards and commercial vehicles.
• Internal lead of major multi-marketing agency audit for improving cost and service deliverables
• Daily communication and relationship building with multiple CRM suppliers
• Assisted in US market deployment of MB global service brand initiative “My Service”
• Responsible for management of automated and seasonal marketing campaigns
• Developed regional advertising guidelines for parts and service

Paramus, NJ

• Created, drafted and implemented operations procedures for consumer electronic company start-up
• Managed development and implementation of company e-commerce and procurement site
• Took leadership role managing social media marketing platforms
• Produced daily SEO and sales reports from Google Analytics

Upper Saddle River, NJ

• Maintained, updated, and streamlined company's facilities and IT Operations
• Successfully managed dealer CRM, DMS, CMS tools for customer marketing and retention
• Maintained company IT equipment including PCs, printers, and OEM diagnostic equipment
• Saved company over 50% on IT equipment costs
• Supported Executive Management responsible for 8 dealership facilities in the tri-state area

Mahwah, NJ

• Implemented and maintained IT systems
• Established eBay marketing department to increase monthly vehicle sales
• Managed dealers’ online CMS, increasing efficiency and profitability
• Prepared vehicle inventory and online marketing reports for dealership management