Tala is an award-winning British lighting brand, ​founded on the premise that good design can help mitigate climate change​. From the functional to the decorative, Tala’s LED lighting is designed for a variety of spaces including private residences, workspaces, restaurants, hotels and more. To maximize its impact,​ Tala supports reforestation programmes in the UK, the US and around the world.

• Monitored and analyzed daily station reports/monthly scorecard metrics - provided feedback to employees/managers to help improve individual/station performance.• Performed audits and quality checks while analyzing results for training, coaching and performance development opportunities - recognized an operational flaw in the shipment of dangerous goods that could have had dangerous repercussions and fines of up to $100K - created an action plan and resolved the issue before any potential… Show more • Monitored and analyzed daily station reports/monthly scorecard metrics - provided feedback to employees/managers to help improve individual/station performance.• Performed audits and quality checks while analyzing results for training, coaching and performance development opportunities - recognized an operational flaw in the shipment of dangerous goods that could have had dangerous repercussions and fines of up to $100K - created an action plan and resolved the issue before any potential damage or fines could be incurred.• Conducted interviews and oversaw new hire orientations while serving as a mentor - also provided remedial training to current employees.• Utilized Quality Driven Management to enhance operational productivity and improve processes. Show less

• Provided courteous pick-up and delivery of packages on an assigned route while checking all shipments for conformance to FedEx features of service.• Prospected for FedEx services potential in ‘new’ customers with the key deliverable of providing qualified leads to inside and field sales.• Sought additional business from current customers by being observant of market changes and understanding each customers individual shipping needs.• Demonstrating FedEx software to new/potential… Show more • Provided courteous pick-up and delivery of packages on an assigned route while checking all shipments for conformance to FedEx features of service.• Prospected for FedEx services potential in ‘new’ customers with the key deliverable of providing qualified leads to inside and field sales.• Sought additional business from current customers by being observant of market changes and understanding each customers individual shipping needs.• Demonstrating FedEx software to new/potential customers while providing excellent customer service• Two-time Vancouver ‘Courier of the Month’. Show less

• To scan, load and unload freight within the facility while separating packages by service type and destination in accordance with established procedures. • Taking initiative in supporting Senior Cargo handling duties and pre-sort operations when needed.