• As a Scrum Master, work directly with a team to advise and oversee performance against agile values, practices and processes. • Assist the Product Owner and business teams in creating high quality user stories and work with the team to find the best approaches to deliver them.• Working with the product owner, support the work of the team by maintaining the backlog • Facilitating agile ceremonies like stand ups, backlog maintenance, sprint planning and retrospectives.• Mentoring teams/individuals on agile values, design thinking, customer value, product management, etc.• Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.• Helping the team achieve excellence in areas including quality, predictability, flow and velocity. • Helping the team focus on daily and iteration goals in the context of team objectives.• Organizing and facilitating the scrum ceremonies viz. daily scrum stand up calls, sprint review meetings, sprint retrospectives & sprint planning meetings.• Working with other Scrum Masters to increase the effectiveness of the application of agile practices.• Track and remove impediments and report on the progress to the team and leadership

• Business requirement analysis & identifying limitations and deficiencies in existing procedures, processes and systems.• Gather & analyse test requirements based on the business scenarios.• Develop and write test plans so as to manage the testing efforts.• Develop & write test cases based on the business requirements.• Implement and execute test plan and test cases in an agile environment.• Estimate the team’s work involved on the projects.• Develop regression suites.• Test case execution to validate the functionality, behaviour & integrity of the software application.• Document the test plan, test cases, test results and defect reports.• Work with development groups to debug, diagnose & rectify errors of the application within established testing guidelines, protocols and quality standards to ensure the application is working as specified in the business requirements.• Develop, update and document the test plan and test cases.• Authoring end user documentation & operational procedures, updating and documenting the same.• Provide technical guidance & expertise in preparing and developing proposals and strategies for software design activities for software procurement and enhancements.

• Working out the new systems' requirements & specifications and test strategies. • Assisting in functional testing of the new system and ensuring that it meets the user specifications. • Directing, leading and motivating workforce; team motivation for greater operational effectiveness/ efficiency.• Identifying scope for planning, implementing and monitoring of process changes to enhance operational efficiency.• Managing overall operations for projects involving requirement gathering, test case review & signoff, test planning, resource allocation, test reviews, test execution, bug tracking & follow up within work quality & time parameters.• Working on succession planning of the workforce, rendering technical guidance to the staff, time management activities & providing feedback.• Root Cause Analysis of the issues reported in production.• Handling the testing activities for the various stages of testing viz. SIT, UAT & Production.• Monitoring / tracking daily activities of the team with respect to quality of work, test coverage, time over-runs to ensure timely execution of projects.• Managing the software testing team with a team of internal & external resources.• Estimating the impact analysis of new enhancements & the level of effort for the same.• Identifying scope of testing for a particular project, implementing and monitoring of test plan to enhance operational efficiency.• Verification of fixes in end to end flows in testing environment• Testing the new changes and enhancements of the application.• Creating test plans for the various testing phases.• Active participation in the requirement gathering sessions for new initiatives.• Managing the offshore testing team as an onshore test lead during the two onshore tenures.• Verification of fixes in end to end flows in testing environment