SALES

Complete channel development initiatives in Gujarat.Focusing on market expansion.Brand Building for Room Airconditiners and Light Commercial as it was new Brand Launched by IR (Ingersoll Rand)

Solely responsible for comprehensive channel development in Central Gujarat, optimizing market reach. Took on an additional responsibility for Air Conditioner (AC) sales in South Gujarat, expanding product sales

Channel Management: Held complete responsibility for SSD and Retail channels in South Gujarat for the Room Air Conditioner Division (RAD) of Blue Star Air conditioners. Customer & Dealer Engagement: • Conducted and participated in End-Customers events to generate interest and awareness for Blue Star Air conditioners. • Developed and adopted effective marketing strategies to establish a strong positioning for Blue Star products in the market. • Provided comprehensive product training for dealers, ensuring a well-informed sales network.

Managed the B2B Gujarat region for the Consumer Durable Business, overseeing sales of Samsung CTVs, Refrigerators, Air-conditioners, Washing Machines, and LCD TVs. Associated with and organized End-Customers events to generate interest and awareness for the entire Samsung Consumer Electronics (CE) product range.

Managed ICICI Bank Salary Account Group and ICICI Bank Small Enterprise Group channels for the entire Ahmedabad region. • Handled Small Enterprise Group & Salary Account Group, gaining insights into corporate profiles as the ICICI vertical dealt with loans to various industries and salary disbursements. • Conducted training sessions for the team, ensuring thorough product knowledge and sales proficiency.

Profile includes developing and providing support to the existing sub broker channel for the financial products in Karvy.Strategies to build network base.Direct sales

Role Transition: • Promoted to Business as Usual (BAU) with a focus on providing training to Customer Service Executives (CSE). Process Understanding: Acquired a broad understanding of collections processes, handling process-related query resolution and escalated referral calls. Implemented strategies to maximize calling efforts, ensuring appropriate collection judgments and activities while maintaining a customer service focus.

Providing Email based Customer Service to Client Like Ebay US and UK