Matthew Elliott Email & Phone Number

West Palm Beach, Florida, United States

• Coordinate and assign tasks to teammates to ensure efficient operations to support
• Responsible for the overall experience for our crew and passengers transitioning through assigned base and area of coverage
• Provide FlyExclusive fleet with logistics, communications, and operational support
• Meet & Greet aircraft to provide an extension of the fly Exclusive brand to our Jet Club members, partners and potential members to promote and grow our client base
• Acts as a liaison for FlyExclusive and the FBO to achieve the high level of service for our operations program
• Ensure all aircraft meets the standards of Charter Ready before all trips; Detailing, sanitizing, restock of aircraft inventory and coordinate services on behalf of the crew to eliminate wasted time

Tampa, Florida, United States

• Manage all aspects of bookkeeping for 340 units and monthly accounts receivable of $1,100,000
• Process resident move-out statements monthly in accordance with established procedures and legal requirements
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in timely manner, taking appropriate actions to resolve and address service issues
• Act as the on-site supervisor in the absence of the Business Manager by organizing and delegating daily work, coordinating maintenance tasks with the Maintenance Manager, and managing the operation of the community
• Assist in managing the owner relationship by meeting with regional leaderships, conducting property tours, providing updates about the property’s performance, and responding to owner requests as needed
• Support leasing and marketing efforts to achieve the property’s revenue and occupancy goals by obtaining a 40%, or higher, monthly closing ratio

Tampa, Florida, United States

• Manage all aspects of bookkeeping for 300 units, monthly accounts receivable of $535,000
• Review and submit invoices from vendors, contractors, and service providers
• Process 20+ resident move-out statements monthly in accordance with established procedures and legal requirements as well as promote resident satisfaction and retention by responding to complaints, questions, and.
• Act as the on-site supervisor in the absence of the Community Director by organizing and delegating daily work, coordinating maintenance tasks with the Service Director, and managing the operation of the community
• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates about the property’s performance, and responding to owner requests as needed
• Support leasing and marketing efforts to achieve the property’s revenue and occupancy goals by obtaining a 34%, or higher, monthly closing ratio

Tampa, Florida, United States

Kissimmee, Florida, United States

Orlando, Florida, United States

• Execute all steps of product fulfillment by accurately staging 25+ customer orders daily within service level agreement.
• Ensure accuracy of products selected and customer information is filed correctly.
• Effectively assist customers in all areas of the store as well as confirm products are free from damages and accurately bundled.
• Properly utilize personal protective equipment and safe lifting techniques.

Orlando, Florida Area

• Conduct 12+ prospective tours per week.
• Facilitate Resident Relations classes for local apartment association.
• Handle on-site tenant relations and complaints in a timely manner.
• Manage leasing team of 3 to achieve monthly leasing goals.
• Monitor property appearance through daily property walks while creating a plan of action for improvements.
• Assemble market analysis on competition to remain competitive with pricing.

Pensacola, Florida Area

• Accurately posted and processed over 350 rent payments, monthly, keeping delinquency below 2%. Completed tenant move-out statements within 15 days after move-out.
• Perform initial staff interviews.
• Motivated and guided leasing team of 2 to achieve monthly leasing goals as well as managed bookkeeping and sending close-out reports to corporate monthly.
• Communicated with residents regarding contract compliance.
• Professionally resolved escalated tenant complaints in a timely manner.

Orlando, Florida Area

• Booked over 100 monthly reservations for time share vacation package viewings.
• Handled reservation changes, cancellations, or other inquiries.
• Met monthly quota for reservation bookings.
• Overcame objections over package discrepancies, date availability, and locations.

Orlando, Florida Area

Lake Buena Vista, FL

Brandon, FL

Master Of Business Administration - Mba, Aviation

Public Administration

Certificate, Education

Bachelor Of Science, Business Administration, Management

Activities and Societies: Dance Marathon-2005