Matthew Elliott Email & Phone Number

West Palm Beach, Florida, United States

• Coordinate and assign tasks to teammates to ensure efficient operations to support• Responsible for the overall experience for our crew and passengers transitioning through assigned base and area of coverage• Provide FlyExclusive fleet with logistics, communications, and operational support• Meet & Greet aircraft to provide an extension of the fly Exclusive brand to our Jet Club members, partners and potential members to promote and grow our client base• Acts as a liaison for FlyExclusive and the FBO to achieve the high level of service for our operations program• Ensure all aircraft meets the standards of Charter Ready before all trips; Detailing, sanitizing, restock of aircraft inventory and coordinate services on behalf of the crew to eliminate wasted time• Provide daily, weekly, and monthly reports as assigned by Director of Remote Support

Tampa, Florida, United States

• Manage all aspects of bookkeeping for 340 units and monthly accounts receivable of $1,100,000• Process resident move-out statements monthly in accordance with established procedures and legal requirements• Promote resident satisfaction and retention by responding to complaints, questions, and requests in timely manner, taking appropriate actions to resolve and address service issues• Act as the on-site supervisor in the absence of the Business Manager by organizing and delegating daily work, coordinating maintenance tasks with the Maintenance Manager, and managing the operation of the community• Assist in managing the owner relationship by meeting with regional leaderships, conducting property tours, providing updates about the property’s performance, and responding to owner requests as needed• Support leasing and marketing efforts to achieve the property’s revenue and occupancy goals by obtaining a 40%, or higher, monthly closing ratio

Tampa, Florida, United States

• Manage all aspects of bookkeeping for 300 units, monthly accounts receivable of $535,000• Review and submit invoices from vendors, contractors, and service providers• Process 20+ resident move-out statements monthly in accordance with established procedures and legal requirements as well as promote resident satisfaction and retention by responding to complaints, questions, and requests in timely manner, taking appropriate actions to resolve and address service issues• Act as the on-site supervisor in the absence of the Community Director by organizing and delegating daily work, coordinating maintenance tasks with the Service Director, and managing the operation of the community• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates about the property’s performance, and responding to owner requests as needed• Support leasing and marketing efforts to achieve the property’s revenue and occupancy goals by obtaining a 34%, or higher, monthly closing ratio• Rent growth of 16% during 2021 with maintaining 96% or higher occupancy

Tampa, Florida, United States

Kissimmee, Florida, United States

Orlando, Florida, United States

• Execute all steps of product fulfillment by accurately staging 25+ customer orders daily within service level agreement.• Ensure accuracy of products selected and customer information is filed correctly.• Effectively assist customers in all areas of the store as well as confirm products are free from damages and accurately bundled.• Properly utilize personal protective equipment and safe lifting techniques.

Orlando, Florida Area

• Conduct 12+ prospective tours per week.• Facilitate Resident Relations classes for local apartment association. • Handle on-site tenant relations and complaints in a timely manner.• Manage leasing team of 3 to achieve monthly leasing goals.• Monitor property appearance through daily property walks while creating a plan of action for improvements.• Assemble market analysis on competition to remain competitive with pricing.

Pensacola, Florida Area

• Accurately posted and processed over 350 rent payments, monthly, keeping delinquency below 2%. Completed tenant move-out statements within 15 days after move-out.• Perform initial staff interviews.• Motivated and guided leasing team of 2 to achieve monthly leasing goals as well as managed bookkeeping and sending close-out reports to corporate monthly.• Communicated with residents regarding contract compliance.• Professionally resolved escalated tenant complaints in a timely manner.

Orlando, Florida Area

• Booked over 100 monthly reservations for time share vacation package viewings.• Handled reservation changes, cancellations, or other inquiries.• Met monthly quota for reservation bookings.• Overcame objections over package discrepancies, date availability, and locations.

Orlando, Florida Area

Lake Buena Vista, Fl

Brandon, Fl

Master Of Business Administration - Mba, Aviation

Public Administration

Certificate, Education

Bachelor Of Science, Business Administration, Management

Activities and Societies: Dance Marathon-2005