Matthew Roush

Matthew Roush Email and Phone Number

Support Analyst, Functional Analyst, Trainer @ TransLoc
durham, north carolina, united states
Matthew Roush's Location
Durham, North Carolina, United States, United States
Matthew Roush's Contact Details

Matthew Roush personal email

n/a
About Matthew Roush

Skilled in Business Process, Training, Software Documentation, Databases, and Requirements Analysis.

Matthew Roush's Current Company Details
TransLoc

Transloc

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Support Analyst, Functional Analyst, Trainer
durham, north carolina, united states
Website:
transloc.com
Employees:
151
Matthew Roush Work Experience Details
  • Transloc
    Customer Support Specialist
    Transloc Nov 2021 - Present
    Durham, North Carolina, United States
    Provide support in a highly complex software and hardware environment.
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  • San Joaquin County Office Of Education
    User Support Specialist
    San Joaquin County Office Of Education Nov 2017 - Jun 2021
    Stockton, California Area
    Provide training, support, and functional analysis for a custom web-based Student Success Teamintervention program used in over 140 school districts in California, designed and maintained in-house.• End user support analyst, including functionality questions, configuration settings and use casecustomization.• Patch/release testing for custom applications, communicated with developers using AzureDevOps and similar tools to resolve issues and improve performance.• Provide in person and online training to teachers and administrators and work with them toconfigure custom software based on local procedures and policies.• Provide analysis, testing, and documentation of improvements to the software. Recommendchanges and worked with developers to implement.• Design and implement new software for tracking and recording school information related toCalifornia requirements, including facility maintenance and instructional materials
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  • New Trier High School District
    Scheduling Specialist
    New Trier High School District Jan 2013 - Sep 2014
    Winnetka, Il
    Responsible for creating and maintaining school and student schedules for a large school with over 4000 students. Produced various reports and maintained system configuration. Worked with DBA's and developers to improve student information system processes and create new functionality.
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  • It Consultant Self Employed
    Trainer And Functionality Consultant
    It Consultant Self Employed Aug 2009 - Dec 2012
    Raleigh-Durham, North Carolina Area
    Train and advise district-level personnel in advanced functions of student information system, andcreate documentation as needed for specific functions. Lead classes and work with school personnel onhow to use and maintain software, up to 40 individuals at a time in a workshop environment.● Instruct schools on how to automate master timetable and student scheduling, to savetime and ensure full facility and teacher utilization.● Help administrators and stakeholders take advantage of available software tools toimprove business processes.● Review practices related to state reporting to improve accuracy.● Advise districts about best practices for configuration and yearly maintenance (studenttransition, reporting dates, course codes, etc).● Work with teachers to help them fully utilize the electronic gradebook portion of thenew student information system.
  • Nc Dept Of Public Instruction
    Lead Trainer Wave 3 Conversion
    Nc Dept Of Public Instruction Sep 2007 - Jul 2009
    A Lead Trainer with the Wave 3 Conversion Team. Trained all aspects of using eSIS software at both the school and district level, including everything from initial school setup, scheduling with the Master Timetable Builder, to Teacher Assistant Module.Worked with a large number of districts (Durham, Alamance-Burlington, Union, and Guilford and many more) and individual schools (including several charter schools). As such, training and procedures were often modified to suit local needs and policies.
  • Nc Department Of Public Instruction
    Systems Analyst
    Nc Department Of Public Instruction Dec 2006 - Sep 2007
    Member of Requirements team, gathering technical and business requirements for current and future applications and integration.Worked with several departments, including ESL and Curriculum, to integrate both new and existing business practices with the eSIS/NCWISE application.Also helped Training Team with application and process documentation.
  • Wake County Public Schools
    Systems Analyst Ii/Esis Application Lead
    Wake County Public Schools Jun 2003 - Dec 2006
    Application Lead for the eSIS/NCWISE application and associated 3rd party software for the WCPSS central office. Responsible for researching, testing, and documenting both existing and new application and business processes. Worked with product vendor regularly on bug fixes, patches, and enhancements. Also responsible for reviewing, testing, and documenting best practices for all new eSIS/NCWISE application procedures and practices before they were implemented.In addition, worked as Level 2/3 eSIS support for all schools in Wake County (over 100 schools and 108,000 students at the time of employment), and delivered training for many key components including Master Timetable Builder and Teacher Assistant Module.
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  • Wake County Public Schools
    Systems Analyst
    Wake County Public Schools Apr 2002 - May 2003
    Provided eSIS/NCWISE end user support (level 2 and 3), edited existing and created new documentation, state report reconciliation (PMR, SAR, etc.)Responsible for learning and training several aspects of the eSIS software, including Scheduling and Teacher Assistant Module, as well as developing new integrated business and application practices.
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Matthew Roush Skills

Software Documentation Business Process Software Installation Consulting Documentation Requirements Analysis Requirements Gathering

Matthew Roush Education Details

Frequently Asked Questions about Matthew Roush

What company does Matthew Roush work for?

Matthew Roush works for Transloc

What is Matthew Roush's role at the current company?

Matthew Roush's current role is Support Analyst, Functional Analyst, Trainer.

What is Matthew Roush's email address?

Matthew Roush's email address is mr****@****coe.net

What schools did Matthew Roush attend?

Matthew Roush attended Campbell University.

What skills is Matthew Roush known for?

Matthew Roush has skills like Software Documentation, Business Process, Software Installation, Consulting, Documentation, Requirements Analysis, Requirements Gathering.

Who are Matthew Roush's colleagues?

Matthew Roush's colleagues are Júlio Cesar Morais, Andrew Haley, Jonathon Floyd, Aidan Special, Samantha Mcmurray, Megan Wilson, Nathaniel Coy.

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