Perform quality control to ensure units meet quality standards. Package and ship products to customers using various shipping carriers. Perform returns on domestic and international orders by entering all pertinent information into the system.Conducted training sessions for new hires to seamlessly onboard them with company products, procedures, and policies.

•Assist customers with locating products and finding acceptable substitutions when needed.•Use Meijer's inventory management system to locate product information and stock location.•Work with management to ensure correct areas are stocked in a timely fashion•Sort incoming shipments to ensure new inventory is delivered to correct locations for stocking. •Assist other departments with stocking inventory.

•Built and evaluated Advanced Research Company’s new website in Wix. •Migrated QuickBooks Desktop to QuickBooks Online using QuickBooks tools and data services. •Reconciled QuickBooks Online with QuickBooks Desktops using reports and transactions to verify data integrity. •Quantified and analyzed sales of RFID labels sold and shipped to customers for the years 2016 to 2022, using QuickBooks Online.

•Documenting of company procedures to meet ISO 9001:2008 certification•Detailed Analysis of Healthcare data to meet the customer's requirements•Survey customer's to obtain valuable market research and insights•Researching European Union regulation and European Commission Directives, to ensure company and product compliance. •Researching United States Federal Communication Commission Regulatory section 15 and 18 to ensure product compliance. •RFID inventory Management, using Helios Inventory Management software. •Kanban Inventory Management using Helios Inventory Management Software.•Installed Helios Software on Devices sold to Customers.•Created and documented company policies covering technology, purchasing, receiving, shipping, customer service, payroll, and vendors.•Directly engaged customers to create sales quotes and ensured fulfillment of customer orders•Performed the quality analysis and reporting for all products manufactured from 2016-2018.•Assisted in designing, developing and implementing a direct mailingl marketing campaign for a new product release.•Contacted vendors to obtain quotes for purchasing orders

•Constructed and maintained the new School of Business Administration Undergraduate website.•Used Camtasia to produce and edit instructional videos for School of Business Administration.•Used Moodle to plan and upload Achieve courses.

•Provided feedback on WorkingHabitat. •Used WorkingHabitat to interact with the Oakland University School of Business and their interns.•Redesigned WorkingHabitat to be more useful for the internships.

•Provided Microsoft Office and other technical support to my employer. •Created a digital filing system using excel for the multimedia library.•Digitally tabulated and organized the office records.