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Matthew Wagner Email & Phone Number

Head of Professional Services at Omnigo
Location: Greater Milwaukee, United States, United States 6 work roles 2 schools
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Current company
Role
Head of Professional Services
Location
Greater Milwaukee, United States, United States
Company size

Who is Matthew Wagner? Overview

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Quick answer

Matthew Wagner is listed as Head of Professional Services at Omnigo, a company with 136 employees, based in Greater Milwaukee, United States, United States. AeroLeads shows a matched LinkedIn profile for Matthew Wagner.

Matthew Wagner previously worked as Sr. Project Manager at Competitive Edge Software Incorporated and Technical Support Manager at Eagle Technology, Inc. Matthew Wagner holds Bachelor'S Degree, Mass Communication/Media Studies from Concordia University-Wisconsin.

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Email format at Omnigo

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Omnigo

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Profile bio

About Matthew Wagner

As an experienced Director of Professional Services, I have a proven track record of leading successful implementation efforts from project conception to completion. With my skills in client development and retention, project management and training, and managing operations and efficiency, I have led a professional services team of twenty and four direct reports while overseeing and managing all aspects of client on-boarding, data conversions, configuration, consulting, deployment and ongoing services engagements.I am a collaborative leader dedicated to partnering with coworkers to promote an engaged, empowering work culture. My documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings has enabled me to represent professional services to external audiences through various sales and marketing avenues.With my technical proficiency in IIS, SQL, Crystal Reports, and Salesforce Platform, I have successfully directed and managed 4 different SaaS/On-Prem software applications for the public and private security sector. Additionally, I have reduced average project implementation time from 120 days to 75 days and maintained profitability while ensuring customer reference-ability.Overall, I am a highly exceptional SaaS leader who is dedicated to providing operational/financial metrics and overall business results while driving customer satisfaction.

Listed skills include Technical Support, Project Management, Troubleshooting, Microsoft Sql Server, and 18 others.

Current workplace

Matthew Wagner's current company

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Omnigo
Omnigo
Head of Professional Services
Milwaukee, WI, US
Website
Employees
136
AeroLeads page
6 roles · 19 years

Matthew Wagner work experience

A career timeline built from the work history available for this profile.

Head Of Professional Services

Milwaukee, WI, US

Head Of Professional Services

Current

Highly exceptional SaaS leader with a proven ability for leading and directing all implementation efforts from project conception to completion. Oversee and manage all aspects of client on-boarding, sales handoff to services, data conversions, configuration, consulting, deployment and ongoing services engagements. I have a demonstrated track record of.

Aug 2015 - Present

Sr. Project Manager

Franklin, Wisconsin

Highly exceptional SaaS leader with a proven ability for leading and directing all implementation efforts from project conception to completion. Oversee and manage all aspects of client on-boarding, sales handoff to services, data conversions, configuration, consulting, deployment and ongoing services engagements. I have a demonstrated track record of.

Apr 2014 - Aug 2015

Technical Support Manager

  • Satisfies all Technical Support Group requirements, in addition to develop, lead, and motivate a team of Technical Support professionals to deliver excellent technical/non-technical support with outstanding customer.
  • Build business through existing customers by selling add on modules and training.
  • Support all Customers, Dealers and Sales Personnel and manage the resolve of escalated customer and vendor issues.
  • Works closely with managers in other departments, such as sales, on updating policies and procedures for client services.
  • Ensure that product implementations are managed in a timely and successful manner
  • Identify client issues and work with internal teams to create strategies for addressing problems
Sep 2008 - Apr 2014

Merchandiser, Store Counselor

Greater Milwaukee Area

The Merchandiser and Counselor (M&C) is responsible for providing world-class store service to our retail partners. This includes merchandising Scotts' products in the partner stores, in-store selling to and counseling with consumers and retail customers, executing store sets and constructing promotional materials. Selling to and counseling with consumers.

2007 - 2012 ~5 yrs

Technical Support

Franklin WI

  • Provided technical support to over 1000 different companies that had purchased one of the two Enterprise Incident Based Reporting Systems (IBRS)
  • Handled inbound support calls, emails, software testing and online chat for end users that were using our software.
  • Worked with software developers to discuss different software issues relating to active reports, crystal reports, IIS, SQL Server, testing and applications the company developed.
  • Troubleshooted, created and modified views, stored procedures, scripts, and queries that were created with SQL Server 2000 and SQL Server 2005.
  • Worked with clients and was independently responsible for installing the web based Incident Based Reporting Software (IBRS) on IIS and updating the SQL Server databases for each release.
Jan 2004 - Sep 2008
Team & coworkers

Colleagues at Omnigo

Other employees you can reach at omnigo.com. View company contacts for 136 employees →

2 education records

Matthew Wagner education

Bachlor'S, Mass Communication

Concordia University-Wisconsin

Activities and Societies: Rec Basketball, Rec Volleyball and Football

FAQ

Frequently asked questions about Matthew Wagner

Quick answers generated from the profile data available on this page.

What company does Matthew Wagner work for?

Matthew Wagner works for Omnigo.

What is Matthew Wagner's role at Omnigo?

Matthew Wagner is listed as Head of Professional Services at Omnigo.

Where is Matthew Wagner based?

Matthew Wagner is based in Greater Milwaukee, United States, United States while working with Omnigo.

What companies has Matthew Wagner worked for?

Matthew Wagner has worked for Omnigo, Competitive Edge Software Incorporated, Eagle Technology, Inc, and The Scotts Company.

Who are Matthew Wagner's colleagues at Omnigo?

Matthew Wagner's colleagues at Omnigo include Gayla Robison, Sunmi Park, Hamid Reza, Todd Hoshaw, and Mohammad Sarsour.

How can I contact Matthew Wagner?

You can use AeroLeads to view verified contact signals for Matthew Wagner at Omnigo, including work email, phone, and LinkedIn data when available.

What schools did Matthew Wagner attend?

Matthew Wagner holds Bachelor'S Degree, Mass Communication/Media Studies from Concordia University-Wisconsin.

What skills is Matthew Wagner known for?

Matthew Wagner is listed with skills including Technical Support, Project Management, Troubleshooting, Microsoft Sql Server, Management, Enterprise Software, Integration, and Training.

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