Matthew Charboneau Email and Phone Number

• Identified market opportunity through research, leading to product development and fulfilling unmet needs.• Led cross-functional teams from ideation to market launch.• Executed sales and marketing strategies, driving annual revenue increases through partnerships, market expansions, and pricing strategies.• Developed brand strategies, boosting client retention through strengthening brand identity and consistency.• Ensured adherence to international standards, maintaining certifications through process audits and continuous improvement.• Led acquisition and integration of IP assets, contributing to a increase in IP-related revenue.• Managed projects from initiation to completion, consistently delivering on time and within budget, meeting stakeholder objectives.• Prepared financial feasibility reports, enabling data-driven decisions and securing funding for strategic projects.• Cultivated stakeholder relationships, facilitating communication and collaboration, improving project execution and business outcomes.• Coordinated development of medical education curricula.• Developed and revised hospital policies ensuring compliance with industry regulations and best practices.• Conducted research on healthcare topics, refining briefs and policies used by professionals and policymakers worldwide.• Managed cross-functional teams (1-10 members, aged 6-62), fostering collaboration, innovation, and productivity.• Spearheaded DEIB initiatives, in the company, through the education, writing hospital policy, and consulting clients.• Developed e-learning courses with experts, creating engaging, interactive online experiences.• Managed Learning Management System, reducing administrative overhead through user onboarding and system maintenance.• Delivered lectures at national and international seminars, receiving positive feedback and high audience engagement.

• Conducted thorough data analysis for clients in the higher education and cultural and performing arts sector, identifying critical market gaps, and subsequently spearheaded the development and implementation of new billable services median rate of $300 per hour or $5,000 per day.• Planned, executed, and delivered insightful research projects for diverse clients, uncovering market trends, consumer behavior insights, ROIs for capital gain projects, and competitive intelligence to inform marketing strategies and drive data-informed decision-making.• Designed and implemented innovative services to support both explicit and implicit marketing strategies, enhancing brand visibility, customer engagement, and revenue growth through a holistic and diversified approach.• Collaborated closely with clients to understand their business needs, translating data analysis results into actionable recommendations, and delivering regular reports and presentations to stakeholders.• Designed and created clear and insightful data visualizations, including dashboards and reports, to present complex data in an easily understandable format for clients and internal teams.• Conducted in-depth market research and competitor analysis to identify opportunities and threats, enabling clients to make informed market entry and expansion decisions.• Developed and applied statistical models and predictive analytics to identify future trends and opportunities, leading to proactive strategies and a competitive advantage.• Authored and delivered highly detailed and data-driven research reports, tailored to the unique needs of diverse stakeholders, providing valuable insights, facilitating informed decision-making, and driving strategic actions across the organization.

• Developed and executed an innovative cross-platform marketing strategy, seamlessly integrating advertising and promotions across multiple gaming platforms.• Designed a highly effective and player-friendly monetization system for video games, optimizing in-game purchases and ad placements to enhance user experience while increasing revenue and driving player engagement and retention.• Effectively managed talent acquisition and orchestrated international teams spanning eight time zones, overseeing a rotating staff of 30-40 professionals, ensuring seamless coordination and collaboration while meeting diverse staffing needs and time zone constraints.• Demonstrated proficiency in quality game control and testing, conducting comprehensive quality assurance assessments to identify and rectify software defects, resulting in the delivery of highly polished and nearly bug-free gaming experiences, contributing to increased player satisfaction and reduced post-launch issues, resulting in a 87% retention rate from the free Beta to paid Early Access.• Effectively bridged the gap between creative and business teams, facilitating clear and constructive communication to ensure alignment on game development objectives, resulting in the timely delivery of high-quality games that met both creative vision and financial goals.• Successfully orchestrated the strategic sale of the company, negotiating favorable terms and ensuring a smooth transition, resulting in a beneficial transaction that maximized shareholders value.

Disney College Program with an Emphasis on Disney Leadership• Provided warm greetings, clear directions, and enriched guests’ experiences, ensuring a memorable visit.• Performed routine operational checklists for the attraction, maintaining high standards of functionality and safety.• Quickly addressed and resolved operational issues and guest concerns, demonstrating flexibility and resourcefulness.• Engaged with guests to create unforgettable experiences, embodying the spirit of Disney magic.• Maintained a strong focus on the safety of both guests and staff, adhering to strict safety protocols and procedures.

• Managed and directed daily grounds maintenance operations, including landscaping, mowing, weeding, and tree care.• Collaborated with the animal care team to create and maintain naturalistic habitats for animals, incorporating environmental enrichment and design improvements to enhance animal well-being and visitor experience.• Oversaw the maintenance and repair of grounds equipment, ensuring proper functionality and longevity, and managed inventory of supplies and equipment.• Supervised a team of grounds laborers (2 to 9 people), providing guidance, training, and scheduling to ensure efficient and effective grounds maintenance operations.• Engaged with zoo visitors by providing information about the zoo's grounds and horticulture practices, fostering a positive visitor experience and promoting conservation awareness.• Participated in emergency response teams and drills, ensuring preparedness for unforeseen events and the safety of staff, animals, and visitors.

• Assisted in the routine maintenance and upkeep of zoo exhibits, ensuring the safety and well-being of animals and the quality of visitor experiences.• Participated in the development and implementation of environmental enrichment activities and enhancements to engage and stimulate the animals, contributing to their overall welfare.• Supported exhibit design projects by assisting with layout planning, installation of visual elements, and implementation of signage to educate visitors about the exhibits and conservation efforts.• Collaborated with the animal care team to monitor and address animal behavior and health concerns, assisting in creating and maintaining optimal living conditions for the animals.• Participated in educational programs and public interactions, engaging with visitors and providing information about the animals, their habitats, and the zoo's conservation efforts.• Helped maintain exhibit infrastructure, such as enclosures, lighting, and pathways, ensuring their functionality and appearance were in line with zoo and AZA standards.• Adhered to safety protocols and regulations while working with animals and exhibits, prioritizing the well-being of both staff and animals.• Assisted in documenting animal behavior and exhibit conditions, providing valuable data for research and improvement efforts.

• Secured a $100,000 grant for Seattle Youth Action Network, supporting teen climate initiatives across 3 partner organizations.• Created and implemented an educational impact tool to assess volunteer programs and spearheaded improvements.• Participated in capital planning meetings and project development for expansion and renovation.• Ensured adherence to AZA guidelines in exhibit design, educational messaging, and animal husbandry.• Conducted engaging presentations on zoo animals, habitats, and conservation efforts.• Interacted with visitors of all ages, providing insights into wildlife conservation and biodiversity.• Facilitated live animal demonstrations, ensuring safety for animals and guests.• Tailored presentations to different age groups, making complex topics accessible and engaging.• Utilized storytelling techniques to captivate and educate audiences.• Collaborated with zoo staff to create a holistic visitor experience.• Integrated environmental conservation messaging into presentations.• Assisted in developing early childhood education programs, including workshops, puppet shows, and storytelling sessions.• Created age-appropriate educational materials, aligning content with curriculum standards.• Led hands-on activities and interactive exhibits for young children.• Engaged with families, enhancing their zoo experience and fostering a love for wildlife.• Organized and supervised safe educational animal encounters.• Supported special events and programs for children, ensuring success of activities.• Maintained records of program participation and feedback, aiding in program improvement.• Adhered to safety protocols for the well-being of internal and external guests.

• Assisted in the planning and execution of various zoo events, including fundraisers, corporate functions, and educational programs, ensuring all logistics, permits, and resources were coordinated effectively.• Led engaging and informative VIP tours and animal encounters, providing exclusive experiences to high-profile visitors and donors, demonstrating deep knowledge of the zoo's exhibits, animals, and conservation initiatives.• Interacted with VIP guests, donors, and sponsors, fostering positive relationships and communicating the zoo's mission, achievements, and fundraising opportunities.• Coordinated event logistics, such as vendor arrangements, ticket sales, and guest accommodations, ensuring seamless experiences for attendees.• Assisted in the marketing and promotion of events, using social media, email campaigns, and other channels to maximize attendance and engage with the zoo's supporters.• Maintained detailed records and event documentation, allowing for post-event analysis and continuous improvement in event planning and execution.• Collaborated with cross-functional teams, including marketing, animal care, and operations, to ensure successful event outcomes and align with the zoo's mission.

• Safely handle, transport, and install artworks in various settings including galleries, museums, private collections, and public spaces.• Prepare exhibition spaces by measuring and marking walls, setting up display systems, and ensuring that all tools and equipment are ready for use.• Work with artists, curators, and other stakeholders to determine the best methods for displaying artworks, considering factors such as lighting, spacing, and viewing angles.• Conduct regular maintenance checks on installed artworks and display systems, performing minor repairs as needed to ensure longevity and safety.• Maintain accurate records of installations, including placement details, condition reports, and any specific handling instructions.• Adhere to all safety guidelines and best practices for handling and installing artworks, ensuring the protection of both the artworks and the installation team.• Develop and organize art exhibitions, including selecting artworks, designing exhibition layouts, and creating interpretive materials.• Collaborate with artists to select works, understand their vision, and ensure their artworks are presented in alignment with their intentions.• Conduct research on artists and artworks, preparing detailed descriptions, labels, and catalogs for exhibitions.• Plan and execute public programs, such as artist talks, workshops, and guided tours, to enhance visitor engagement and education.• Oversee the gallery’s collection, including acquisition, documentation, and preservation of artworks.• Work with marketing teams to promote exhibitions and gallery events through various channels, including social media, press releases, and community outreach.• Assist in developing fundraising strategies and securing sponsorships to support gallery programs and exhibitions.