Matthew S. Email & Phone Number

Alpharetta, Georgia, United States

As a Systems Administrator, I am managing system backups, data recovery and disaster recovery; servers and endpoints; patch management; managing system images; Office 365 Administration; Implements, installs, configures, monitors, troubleshoots and evaluates existing and new operating systems; completing support tasks for hardware devices and software.

Alpharetta, Georgia

As a Junior Systems Administrator, I am managing system backups, data recovery and disaster recovery; servers and endpoints; patch management; managing system images; Office 365 Administration; Implements, installs, configures, monitors, troubleshoots and evaluates existing and new operating systems; completing support tasks for hardware devices and.

Alpharetta, Georgia

As a Technical Support Specialist II, I managed system backups, data recovery and disaster recovery, server and endpoint management, patch management, managing the computer imaging system, and assisting in implementing new management and security solutions. Also served as an escalation point as a senior technical support specialist to Help Desk team in.

Greater Atlanta Area

As a Technical Support Specialist I, I provided technical support, advice and assistance to end users regarding hardware and software system problems. Responding quickly and efficiently to support tickets and seeing them to resolution all while providing excellent customer service and communication. Documenting resolutions and creating documentation for.

Greater Atlanta Area

As a Computer Network Specialist, I provided systems and network administration for 25+ small and medium-sized businesses throughout the Greater Atlanta Area as well as the single point of contact for each client for any IT-related issues. I always worked quickly and efficiently with each client in resolving all network and system issues to reduce any.

Greater Atlanta Area

I provided top notch customer service in meeting company and customer expectations in the Field Services Department by maintaining accurate meter readings, fulfilling service orders dispatched by customer service and responding to alerts and emergencies. I exercised leadership as a senior field service representative by providing one-on-one training with.

Greater Atlanta Area

I worked with over 50+ engineers in responding to their requests in retrieving engineering drawing, printing them out and packaging them for delivery to the many different Georgia Power's power plants. Developed and maintained an accurate archiving system to manage and store the engineering drawings of Georgia Power's power plants. Occasionally made minor.