Matthew Strassner Email & Phone Number

United States

Trumansburg, New York, United States

Serving the Maguire Family of Dealerships and the greater Ithaca area.

Ithaca, New York, United States

Utilized CRM tools to create new business with marketing campaigns and deep dive data analysis. Converted shoppers in to buyers over 90 day cycles. Created successful campaigns for service department resulting in found revenue.‐---------------------------------------Everyone likes having a new vehicle to drive around. No one likes going to a dealer to buy one. The pushy, quick-talking salesperson they find is exactly what they fear. Someone that hides, deceives, and even lies.What would happen if we sold using the truth? What would happen if we listened and let the customer feel empowered to feel like they're making a great decision?Customer Satisfaction KPI would go up.Customer Loyalty would increase.Customer referral rates would go up.It's all about them.

Ithaca, New York, United States

Oversaw day to day responsibilities, sales, CSI, and large scale strategies of multiple sales teams.Utilized CDK DMS to work and manage car deals and customer information.Leveraged the power of dealertrack to pull customer credit bureaus, submit applications to banks, econtract, and ensure quick funding.Tracked Customers with eLead CRM tool. Held daily meetings with staff to deep dive in to customer data.Managed Inventory and mastered vehicle pricing using vAuto data analysis. Created and executed marketing campaigns on social media that were trackable, and lead to increased ROI.Ensured business reputation with DealerRater from Cars.com. Won multiple awards in customer satisfaction. ‐------------------------------------------Being the General of a sales team is about more than just hitting KPI, tracking data, getting things funded, and inventory management. Growing those around you is a huge part of it.Your colleagues need support. They need to feel like they're growing. They need a sense that the company respects and finds them important. They need a pat on the back... maybe two. They need an ear that will listen to a problem. Sometimes they need someone to solve that problem or take that weight off so they can thrive.As a General Sales Manager, that's you.

Ithaca, New York, United States

Rebuilt Chevrolet location from the least profitable location to a place that had other managers asking "What are they doing right up there?"Changed the inventory management of the Cadillac brand from trying to do what everyone else does, to a more customer specific model. Building vehicles for customers using predictive data, we maintained our customer base while growing 30% YoY.-----------------------------------------Sometimes being the General Sales Manager means innovation. At this location, the biggest victory came in the form of Electric Vehicles. With the help of a great team and a partnership with Energetics, I turned a store, that was unsuccessful for 10 years prior, in to a profitable and highly successful location. We outsold every other dealer in our group, in EVs, 30 to 1 with underground marketing, shows and events, and solid product knowledge. Some dealers even sent people to us because of our well-known reputation.I'm extremely proud of what my team achieved during this time.

Spencerport, New York, United States

Helping people buy cars and make decisions they feel good about.

Ithaca, New York, United States

Working and growing within the Maguire Family of Dealerships with Toyota, Kia, VW, Audi, Volvo, Hyundai, Subaru, Dodge, Jeep, Ram, Chrysler, Fiat, Ford, Lincoln, Nissan, Chevrolet, Cadillac, Honda.Being a Sales Manager with the Maguire Family of Dealerships means you're also the Finance Manager. That's right! It's not as simple as just closing salespeople's deals. There's actually way more than you'd expect. Here are just a few hats that get worn:New & Used Inventory ManagementLender Relationship ManagementFinance ApplicationsDMV ProcessingSales TrainingVendor Relationship ManagementBusiness Development ManagementMarketing ManagerNegotiatorCounselorBrand AdvocateAfter hours liason for other departments

Hilton Ny

School teachers had a new mandate for this school district. They needed to pass a course about Microsoft products like Word, Excell, and PowerPoint. I was the class expert during this time and helped all of my old teachers learn to use the current tech.After the adult ed class was finished, I prepared every computer in the district for the Y2K update.

Computer Programming

When I was 7 years old, my father brought home a computer from work that his company was planning to throw away. it was a TRS-80 model II..

Psychology