Matt Jacob Email & Phone Number

Cincinnati, Ohio

Market Sales Manager 2011 - presentExperienced Sales Manager and Market Developer with a passion for the business. Responsible for planning, developing, and maintaining Tech-24's market growth in Ohio.The Tech-24 team is dedicated to being the premier service agency in the country.Service Manager 2008 - 2011 Supervise and manage daily operations of service department. Point of contact for customers. Responsible for achieving organizational financial and performance goals.Team Supervisor - Field Service Technician 2001 – 2008Provides direction to a team of Field Technicians. Dispatched service calls to Technicians. Provides top customer service while performing field service consisting of troubleshooting, installing, rebuilding, calibrating, inspecting, testing and parts sales of commercial food service equipment. Field Service Technician 1998 - 2001Duties include problem diagnosis including electrical/mechanical, electronics, gas and refrigeration troubleshooting, using innovation and common sense to remedy situations, enabling the customer to resume operations. Responsible for maintaining company service vehicle, issued tools and issued parts. Installs and assists others in equipment installations. Maintains working knowledge of latest modifications for equipment assigned to service.

· Supervised, counseled, trained and inspected section of eight soldiers.· Consistently performed duties of a higher military rank. · Worked as a team member and individually in completing all work assignments; hardworking, dedicated and able to find ways to exceed standards. · Recipient of the following awards: Army Commendation Medal; Army Achievement Medal (2nd Award); Army Good Conduct Medal (2nd Award); National Defense Service Medal; Armed Forces Expeditionary Medal; Noncommissioned Officer's Professional Development Ribbon; Army Service Ribbon; Overseas Service Ribbon; United Nations Medal; Expert Marksmanship Qualification Badge.