Matthew Schmitz Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

*Provided pre-sales enablement and guidance to more than 250 account executives for managed services opportunities*Served as the sole managed services sales specialist for the North American territory sales division*Mentored two teammates to improve their ability to express managed services value proposition to prospects*Owned opportunities from qualification to close in the sales cycle*Led opportunity pursuit team of 7 to close a complex services deal of 1 million USD+ in revenue*Created customized SOWs for customers with complex requirements*Guided customers through the adoption of managed services*Communicated vital pipeline status to executive leadership through accurate and diligent use of CRM (SalesForce)

Chicago, Il

*Helped client leadership teams understand, plan, budget and execute technology initiatives*Build technology strategy by understanding client's company mission and goals in a vCIO capacity*Assist executive leadership teams in the decision-making process*Connect customer needs with solutions to meet and exceed expectations*Use CRM and documentation software, while keeping leadership team updated on activities and opportunities

Lockport, Il

*Understanding client's mission and company goals in a vCIO capacity*Act as a trusted advisor to clients, helping leadership teams understand, plan, budget and prepare for technology investments*Provide clients with multiple view points and opinions, enabling executive leadership teams in the decision making process*Prepare pricing while working closely with senior technical teams to maintain best practices *Use CRM and documentation software, while keeping leadership team updated on activities and opportunities

Lockport, Il

*Be responsible for innovation and leadership in developing and implementing initiatives that support company goals and objectives in a vCIO role.*Establish overall strategy and vision and be able to communicate this strategy and vision to C-level executives for multiple clients.*Coordinate, facilitate and consult with various departments on information systems, communications, and other initiatives.*Identify emerging technologies to prepare the platform to support future business needs.*Ensure quality and ongoing improvements to IT and IS processes and procedures.*Manage multiple client accounts..*Foster business relationships with each client account.*Implement technology steering process on every account.

Lockport, Il

∗Manage and escalate client support issues to ensure satisfactory resolution. ∗Proactively interface with customers in day to day technical issues, service interruptions and implementation of service upgrades. ∗Facilitate support and problem resolution for non-standard services for Enterprise level clients. ∗Educate customers on solutions and best practices to increase service value. ∗Work closely with the Sales and Account Management organization to identify revenue opportunities through upsell of new services and contract renewals. ∗Develop strong relationships with the Support, Operations, Sales and Product teams to drive customer satisfaction through all facets of the business. ∗Provide feedback on internal processes and best practices to continually improve customer experience.

Chicago, Il

Creating promotion and information video pieces, bringing them from conception to completion, maintaining and enriching the photographic and video archives, staff mentoring on video project classes.

Assisted in day to day office activities, acted as receptionist, flyer design specialist and Career Connect trainer.

Master Of Business Administration - Mba, Dual Focus In Cyber Security & Finance

Bas, Computer Networking Systems

Activities and Societies: Computer Club