Matthew T. Email & Phone Number

Fenton, Michigan, United States

• Oversee the implementation of district technology as directed by Technology Director• Work with all students and staff in the use of district computers, related equipment, andapplications.• Assists in training district personnel in the use of district computer equipment and applications.• Maintains an attractive, orderly work environment.• Maintains district computers using technical knowledge and appropriate troubleshootingtechniques.• Prepares for software deployments by installing software and/or preparing systems for use.• Maintains a current knowledge of personal computer operating systems, equipment utilization, andapplication software releases/upgrades.• Responds to Help Desk job ticket requests. Assists and trains users on troubleshootingprocedures.• Promotes manufacturer and district policy on software copyright laws, district’s Acceptable UsePolicy, and ethical use procedures.• Assist Technology Director in maintaining a district computer hardware inventory as needed.• Attends periodic planning and program evaluation meetings, as well as regular TechnologyDepartment meetings.• Participates in technical training and staff development activities.

Flint, Michigan, United States

Maintained technology in two elementary buildings (K-3)Repaired Chromebooks when necessaryInteracted with students, parents, faculty, and administratorsTroubleshoot networking, peripherals, hardware, and software issues dailyAssisted parents with troubleshooting over the phone via a technology help desk lineSupported use of standardized testing software such as WIDA, STAR, and the M-STEPAssisted in piloting district programs, and proceduresAided in the transition to a 1 to 1 district Maintained accurate and up to date inventory records

Davison, Michigan, United States

Upheld the responsibilities of a customer service representative.Oversaw employee tasks and directed them when necessaryCompleted the check in process of vendorsProcessed back office paperwork for corporateUpheld corporate policy of safety and customer satisfaction

Associate, Computer Support Specialist

Computer support specialists install, modify and make minor repairs to computer hardware and software systems and provide technical.

Bachelor Of Business Administration, Business Administration And Management, General