Matt Wenzinger Email & Phone Number

Chesapeake Beach, Md, Us

White Plains, Md

Washington D.C. Metro Area

Part of a Federal Aviation Administration (FAA) Office of Rulemaking (ARM) contract, supporting various Tasks. Responsibilities include:• Evaluating the level of edit a documentation requires at every stage of the process.• Editing multiple documents at various levels of development.• Revising customer documentation for readability and consistency.• Organizing complex documentation.• Collaborating with teammates and customers daily.• Work with customers to ensure deliverables meet their expectations and arrive in a timely manner.• Attend and actively participate in weekly meetings.

Annapolis Mall Kiosk

• Surveyed customers to identify areas needing improvements to streamline business processes• Supported customized solutions development applying best practices and providing a means to measure and deliver quality to reduce inconsistencies, strengthen performance and satisfy customer needs• Assess customer feedback data and target capabilities that improve customer experience and develop repeat customer-base by providing direct customer interface to assist in supporting existing customers with any issues• Sharpened focus on continual improvement of service efficiency and effectiveness, which gives us an advantage serving our customers and maintaining our competitive edge in the global marketplace, conducting special studies to continually identify ways to increase efficiency • Continual evaluation of products to improve customer acceptance

Waldorf, Md

• Originated mortgages for clients and organized all required electronic and paper-based files by supporting analysis of mortgage loan origination data• Collected and researched data; uses experience and personal intuition to complement data.• Identified and resolved problems in a timely manner; Developed alternative solutions.• Maintains highest confidentiality level• Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information.• Completed all National and State Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) requirements to include written qualified test, fingerprinting and background check. • Established and maintained working relationships with customers and peers to include realtors, builders, and developers• Market services to different realtors, builders, and developers in effort to grow personal business• Analyze trends in housing market to be able to plan/develop new strategies for the following months• Provided customized financing assistance to clients by assisting in qualification and creating a mortgage program that best fit their specific situation

Prince Frederick, Md

• Responsible for Customer Service, Sales and Marketing, Finance, and Daily Scheduling and Operations• Make reservations for customers, check customers in and out of cars, sell different varieties of products, clean vehicles, assist in running the branch, and schedule vehicle maintenance • Developed & maintained positive working relationships with others to reach business goals.• Resolved guest complaints quickly & efficiently.

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: Delta Sigma Pi

Bachelor’S Degree, Information Technology

Currently Pursuing an Information Technology Degree with a Concentration in Cyber Security

Master Of Financial Management, Finance And Financial Management Services

Education record