Matthieu Puts Tocoua Email & Phone Number

Prague, Cz

- Onboarding of new customers, after their "Go Live" date- Continuous consultation with customers, regarding their Change Requests- Regular Calls with "Advanced Care" clients, to follow up on their internal Roadmap & strategy, and advise how to best plan the various items

Prague, The Capital, Czech Republic

> Onboarding of new customers who purchased "Essential Care", an enhanced level of Support> Assist and advise clients with their configuration changes, from test to production> Maintenance of SAP Concur systems as per client's needs and best practices> Troubleshooting of unexpected behaviors and regular catch-up calls with customers> Provide functional and technical guidance to clients' administrators or project teams

Prague, République Tchèque

> Main point of contact for private and public customers (mainly French), for newly or recurring projects. > Communication and negotiation to offer and confirm customized quotations > Follow-up on pending quotations, ongoing and delivered projects to ensure the client's satisfaction

Prague, République Tchèque

Event coordinator:> Organization of educational events in France, involving participants from France or Europe> In charge of securing the project’s approval through internal Compliance, Legal, and Finance checks> Managing logistics on site: flights, hotel, meals, transfers, issuing contracts for our experts or associations> Communication with participants and Medtronic Sales or Medical Affairs contacts to ensure the efficiency of the course> After the event: invoicing and report to tax authorities and event’s requestorFrom May 2016: Convention Specialist- Support the EMEA conventions and events team with event management., logistics and administrativeEvent support: - Discuss the sponsorship presence of Medtronic- Set-up and align on overall congress strategy with marketing and leadership teams- Cooperate with Product Managers and Marketing team on all the Congress related communication and booth lay outCompliance- Ensure compliance and approval of all aspects of the congressProject Management- End to end communication with all involved parties (Budget Owner, Congress Centers, Participants)- Budget tracking- Shipment and tracking of material required on the booth

Ecuador

Junior Account Executive in charge of key accounts: pharmaceuticals, embassies and tour operators > Negotiation of 2014 and 2015 contracts: special net rates and agreement of annual production involvement > Management of individual and group bookings in suites, restaurants and meeting rooms (punctual re-negotiation if required)> Regular visits to clients’ offices and organize site inspections > Permanent promotion towards local accounts and international clients

Quito, Ecuador

> Planning of Ecuador’s inland tours, and Galapagos cruises for FITs and groups> Negotiation and presentation of itineraries and budgets> French-English translator on a 5-day-cruise in Galapagos

Prague, République Tchèque

> In charge of hotels bookings for Prague’s marathon and half marathon> Coordinating city tours and airport pick-ups > Commercial calls to potential sponsors for a new technologies congress in Prague

Biarritz, France

> Planning incentives and seminars in the South West of France> Contact and negotiation with providers> Presentation and negotiation of product and budget to final clients

Région De Santa Cruz De Tenerife, Espagne

> Operations support in a Golf Fair organisation> Supervise Tourist Board’s social medias

Master'S Degree, Economie, Gestion, Mention Management Et Développement Du Tourisme, De L'Hôtellerie Et Des Loisirs

Bachelor'S Degree, Event Management

Bts, Gestion Des Services De Tourisme Et Voyages