Matthieu Engel

Matthieu Engel Email and Phone Number

Business Process Coordinator @ mateco Luxembourg
munsbach, luxembourg, luxembourg
Matthieu Engel's Location
Contern, Luxembourg, Luxembourg, Luxembourg
Matthieu Engel's Contact Details

Matthieu Engel personal email

About Matthieu Engel

🔹 Business Process CoordinatorI bring expertise in business process coordination, IT project management, and customer-centric operations. I bring over my experience translating complex operational needs into efficient, technology-driven solutions. Currently at mateco Luxembourg, I serve as the primary point of contact between business and IT, aligning our software capabilities with operational goals to ensure seamless, effective execution.My role goes beyond project coordination—I act as a bridge and mediator, helping business and IT teams collaborate to build relevant solutions that truly meet user needs. I’m skilled at spotting process improvement opportunities, implementing actions to optimize workflows, and training teams to adopt new processes, all to drive alignment with corporate objectives.🔹 Key StrengthsOperational Process OptimizationDigital Transformation and Business-IT AlignmentTeam Training and Change Management

Matthieu Engel's Current Company Details
mateco Luxembourg

Mateco Luxembourg

View
Business Process Coordinator
munsbach, luxembourg, luxembourg
Website:
mateco.lu
Employees:
25
Matthieu Engel Work Experience Details
  • Mateco Luxembourg
    Business Process Coordinator
    Mateco Luxembourg Jul 2024 - Present
    Luxembourg
    SPoC for IT Projects: Overseeing ERP, CRM, and application projects.Business Application Support & Training: Providing user support, tracking, and implementing new features for back office, logistics, service, and sales teams.Digital Project Management: Training and assisting customers on applications; ongoing improvement and implementation of business projects.Operational Process Management: Responsible for product and software setup and process management.International Commercial Support: Coordinating and supporting international rental operations.Intranet/Internet Administrator: Managing social media, website, and internal communication.
  • Mateco Luxembourg
    Rental Operations Officer & International Rental Coordinator
    Mateco Luxembourg Sep 2019 - Aug 2024
    Luxembourg
    Rental Operations Management: Handling customer requests, quotes, contracts, and fleet management.International Rental Coordination: Supporting international customers, managing cross-border commercial and logistical follow-up.IT Process Management: Key-user for CRM, optimizing processes with IT, and training employees.Communication: Managing social media content, newsletters, and internal communication.
  • Logiweb S.A.
    Customer Service And Operations Officer
    Logiweb S.A. Oct 2014 - Sep 2019
    Luxembourg
    Customer Service: Overseeing order processing, complaints, and training customer service operators.Logistics: Coordinating warehouse operations and KPI analysis.IT & Marketing: Managing IT projects, overseeing commercial campaigns, and handling social media presence.
  • Adidas Group
    Customer Service Representative
    Adidas Group Sep 2013 - Aug 2014
    Montreal, Quebec
    Order Management: Order entry and tracking, proactive backlog management.Business Analysis: Producing and analyzing reports for order management and liaising with Distribution, Purchasing, and Customs departments.After-Sales Service: Supporting customer accounts on warranty and credit issues.
  • Decathlon France
    Department Manager
    Decathlon France Oct 2010 - Sep 2013
    France
    Department Operations: Sales forecasting, budget management, and seasonal planning.Commercial Strategy: Product selection, sales strategy development, and competitive analysis.Team Management: Recruiting, training, and supervising sales staff.Sales Support: Advising customers, organizing events, and managing stock.
  • Adidas Group
    Sales And Supply Specialist
    Adidas Group Apr 2009 - Oct 2010
    France
    Back-Office Project Management: Overseeing IT, logistics, and commercial development projects.Supply Management: Managing order books, replenishment, and liaising with European warehouses for inventory control.
  • Randstad
    Recruitment Specialist
    Randstad Sep 2007 - Apr 2009
    France
    Recruitment: Sourcing and selecting high-skilled profiles, conducting interviews.Commercial Follow-Up: Managing client and prospect portfolios, fostering customer loyalty.

Matthieu Engel Skills

Gestion Commerciale Travail En Equipe Dynamique Autonome Management Marketing

Matthieu Engel Education Details

  • Iut Louis Pasteur
    Iut Louis Pasteur
    Management, Sales, Marketing
  • Institut De Marketing Par Alternance
    Institut De Marketing Par Alternance
    Marketing, Sales
  • Lycée Marcel Rudloff
    Lycée Marcel Rudloff
    Economic And Social, Mathematics Option

Frequently Asked Questions about Matthieu Engel

What company does Matthieu Engel work for?

Matthieu Engel works for Mateco Luxembourg

What is Matthieu Engel's role at the current company?

Matthieu Engel's current role is Business Process Coordinator.

What is Matthieu Engel's email address?

Matthieu Engel's email address is en****@****ail.com

What schools did Matthieu Engel attend?

Matthieu Engel attended Iut Louis Pasteur, Institut De Marketing Par Alternance, Lycée Marcel Rudloff.

What skills is Matthieu Engel known for?

Matthieu Engel has skills like Gestion Commerciale, Travail En Equipe, Dynamique, Autonome, Management, Marketing.

Who are Matthieu Engel's colleagues?

Matthieu Engel's colleagues are Clement Evans, Thomas Geeraerts, Baha Güner, Katja Kolf, Jérome Lesbaches, Frederic Leymann, Stefanie Schneider, Acca.

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