Matthew Dunn Email & Phone Number

Washington, Dc, Us

• Manage the strategic development and planning process for AARP's "Plan to Win" 3-year strategic plan and 10-year aspirational vision• Serve as expert on both "where we play" and "how we wein" with specific focus on health care, brain health, caregiving, social security, consumer value, and business innovation & growth - and supporting other areas including housing, equity and disparities• Act as liaison to strategic and tactical leads across the organization as advisor, strategic planner, influencer, and process guide• Manage special strategic projects as needed by senior leadership including reviewing competitive threats, product management processes, value proposition development, innovation, and monitoring - evaluation - measurement of strategic and special projects• Developed both broad and deeper expertise across the AARP enterprise, its issue areas, the organization its leaders and their teams, and the market/environment in which AARP operates

(Note: Not official employment. Developing business concept during free time for eventual launch.)• Created concept for retiree/active senior communities designed to address the needs of LGBTQ seniors – a population doubling in size by 2030 but underserved today – and their allies• Built concept based due diligence to address industry's gaps and focus on populations' three key needs: Security, Dignity, and Community• Held dozen of conversations for due diligence and concept testing -- including with industry experts, advocates, entrepreneurs, and dozens of representative customers• Partnering with real estate developers and funders regarding financing (including specific fund focused on social impact on this space)• Currently identifying opportunities and changes to address COVID-19 and post-pandemic world (e.g., tech solutions for health and isolation)• Copyright-held and trademark-pending name, logo, and concept• Overview of concept – via pitch deck or live discussion – available on request, or by visiting Golden Rainbow Communities website (going live January 2021)

Washington, District Of Columbia, Us

• Help set and execute strategic priorities for program of 35,000 volunteers serving 50 million seniors and retirees, with a focus on those most in need (low-income 50+ or inequitably served)• Lead, through managing a team of AARP staff and indirectly influencing volunteer leaders, the implementation of the Tax-Aide organization at nearly 5,000 sites and through online service• In first 60 days, quickly presented and won approved for 2 new virtual service models that would transform and modernize the execution of the decades-old program• In first 6 months, jumped in to oversee roll-out of 4 innovative service models to thousands of volunteers in the field (over doubling the number of Tax-Aide "products") in order to reach millions of taxpayers during the pandemic• Oversee triage of most difficult incidents, complex challenges, and biggest opportunities among staff and volunteers• Manage complex network of relationships within the Foundation, AARP, and volunteer organization to execute program efficiently and in compliance with IRS and AARP requirements• Engage in AARP-wide initiatives, including LGBTQ and multi-cultural intensive trainings

Us

As an Expert with McKinsey’s Organization Practice, Matt has provided support and guidance to senior executives for 15 years on their strategies, organizational management, culture, and change. In addition to traditional consulting advice, he deploys innovative data- and technology-based solutions to help clients solve their newest and biggest challenges in sustainable ways.Selected Responsibilities:- Advising clients on end-to-end strategy and organizational plans to drive business impact through;- Building culture and change transformations with clients, using diagnostics to deliver new insights and identify specific priority initiatives to improve performance (leveraging solutions such as McKinsey’s Organizational Health Index, or OHI);- Using people analytics and other tools to provide data-based, actionable, and tailored insights to drive effective talent management;- Advising clients on operating models and organizational design based on proven design principles;- Helping clients to unlock greater impact from their change management efforts through efficiently deploying change agents and improving communication tactics;- Building capability of client teams to enable ownership of their own initiatives, be they transformations big or small;- Conduct business development; strategic relationship management; strategic partnership creation, management, and assessment; and contracting.- Conduct product innovation including strategic planning for new products, building and managing project teams for go-to-market, product bundling and pricing; and brainstorming for "the next big thing"Matt also conducted operational activities within McKinsey including establishing the strategic planning process for the LGBT employee resource group, proactively conducting due diligence and proposing IT investments for IT to better serve clients, running engagement/sustainability programs, and running key DC office events.

Arlington, Va, Us

Served as general manager, product manager, and senior client contact for CEB Total Rewards business. Responsible for financial performance, strategy and vision, product turnaround / product launch, business development, client relationship management, insight presentation and delivery, project and team management (both directly and indirectly), and firm-building.Specific responsibilities and accomplishments:- Owned P&L for multi-million dollar high-growth consulting membership services business- Created long-term strategy and gain buy-in from senior executive leadership- Built annual product plans and forecasts, including making trade-offs with finite resources- Served as the product's "face and name” by presenting at conferences and authoring publications- Managed most high-profile, high-risk client relationships to enable them in their key projects- Built / maintained executive relationships as trusted advisor on key projects and personal priorities- Delivered and facilitated presentations to help executive clients turn insights into action- Created customized deliverables using diagnostics, data, and best practices for executive teams- Directly oversaw a team of 6-12 people creating content for specific clients or overall membership- Nurtured cross-functional relationships to execute key initiatives (e.g., train 100+ sales reps, work with senior executives for business development, write articles with PR/Marketing)- Relaunched two membership services that had been shrinking at 5% annually into a single high-impact client service with revenue growth of 5%+ annually- Conducted due diligence for product launch in Europe, Middle East, and Africa (EMEA), leading to product turnaround from 25% annual shrinkage to forecasted 14% revenue growth in Q1 2016In 2015 was co-located in Washington, DC and London, England.(All items below under “Project Leader (Consulting and Research)” also still apply.)

Arlington, Va, Us

Led consulting engagements and served as HR/org strategy SME in order to deliver new insights to, and challenge the conventional wisdom of, senior executive clients at Fortune 500 organizations and global equivalents.Specific responsibilities and accomplishments:- Create and deliver customized presentations for direct clients and their stakeholders- Serve as day-to-day contact for the most high-profile and high-risk client contracts- Oversee creation of new-to-world primary research with qualitative and quantitative research - Project manage a team of 6-12 individuals in 2-3 modules over 6-12 months on client projects- Serve as SME in compensation, benefits, rewards, performance management, HR, leadership, communications, and org strategy- Developed new IP, e.g., "thematic narratives"​ framework and health care "to cover or to drop"​ tool- Act as CEB's primary expert on health care reform (ACA) and policy implications for employers- Manage performance and development of a team of consultants (was elected as a “Top Coach” by reports, awarded only to top quartile of best managers)

Arlington, Va, Us

Washington, Us

Analyzed performance metrics for countries applying for aid through "Threshold Program". Conducted research on infrastructure, government, and social policy for developing countries. Contributed to team meetings with foreign emissaries from partner countries.

Oversaw a team of recruiters and consultants to hire exceptional talent from top tier colleges and universities for full-time employment and summer internships. Presented company information sessions, served as public face for the organization, created case interview materials, oversaw all interview processes, and made final decisions for all hires.

Contributed to and helped lead projects for large clients (Fortune 500 companies, similar-sized non-profits, and governments) across a varied of terrains, including: competitive assessment; economic competitiveness; marketing and branding; networks and collaboration; and organizational design.

Mba, General Management

Ba, Economics, History