Matthew Moss Email & Phone Number

Gilbert, Arizona, United States

Gilbert, Arizona, United States

Remote

Agora achieved a successful exit, and was acquired in Nov of 2022 by Payscale. Agora was a seed funded early stage startup with the mission of helping companies make compensation and career progression more transparent within scaling startups.For a rundown of the outcomes I was able to help drive while leading product, please reach out directly.

Gilbert, Arizona, United States (Remote)

I supported AWS’ Training & Education programs, designed to address the growing tech talent shortage by generating awareness and excitement among underrepresented groups in tech, via purpose built STEM and technical curriculum.For a rundown of the successful outcomes I was able to help drive, please contact me via dm or email!

Gilbert, Arizona

As a founding member of Pluralsight Practices, I work with my peers across all disciplines, including Product Management, Product Design, Engineering and Data Science to help drive best practice and consistency across our product teams. Our purpose is to build the teams that build great products, and empower them with the right tools, methods and process to do so.

Gilbert, Arizona

Treehouse is the leader in creating and retaining technical talent for engineering teams of all sizes. Our top-rated learning platform fuses thousands of high quality video-based lessons with interactive quizzes, code challenges and code review exercises that leverage the latest in learning science. To date, Treehouse has helped over 850,000 students learn, retain and apply real world development skills in the most popular web technologies.As a Senior Product Manager, I work cross-functionally to help drive product research and development efforts across our product portfolio, including consumer, business and degree products.Notable accomplishments include* Increased student retention and LTV by diversifying our product beyond our standard $25/mo consumer offering, thus reducing attrition and growing revenue. Achieved by:* Launched a degree program, which increased trial-to-paid conversion, student retention & ARPU. Bonus metric: 3 years after launch, the product has an industry leading NPS.* Launched an Enterprise SKU called “For Teams” with features specifically designed to meet the needs of Organizations that were using our learning platform internally. This new market opportunity has been doubling revenue each year since launch.Additional Fast Facts* Increased B2B student engagement by 3x* Implemented adaptive curriculum, which sped up training for organizations and reduced total time to course completion by half.* Increased first month retention for consumer students with a re-designed on-boarding experience.* Lowered internal costs and overhead by shipping a peer project review system for our degree program. This resulted in a highly valuable real world exercise for students, while also protecting profit margin. * Implemented formal product research processes and regular research cadence* Implemented dual-track agile (Discovery/Delivery) environment, empowering teams to rapidly iterate and prove value on concepts before investing in development

Gilbert, Az

InVision is the leading digital product design platform powering the world’s best user experiences, helping design professionals:* Design* Prototype & animate* CollaborateTrusted and used by companies like Airbnb, HBO, Amazon, IBM, Netflix, and more, to manage all brand components in one library, collaborate across the business, and iterate with ease. Notable accomplishments include:* Improved communication and collaboration across design teams, specifically creating:* Simplified the in-app communication experience with enhancements to the core product.* New integrations with partners like Slack and Atlassian (Jira).* The communication enhancements my team was responsible for helped increase comment engagement (and ultimately increased wallet share by Org).

Phoenix, Arizona Area

Lead a team of four Product Managers across different projects and products including marketing automation tools, core CRM, content authoring and voice of the customer enhancements.

Gilbert

Infusionsoft is the leading all-in-one small business success platform including CRM, Sales & Marketing automation, online sales, payments, and analytics. Helping over 40,000 small businesses get organized, grow sales, and save time, Infusionsoft is committed to changing the way small businesses thrive. Responsibilities included: * Product discovery & timely product delivery* User research, interviews (on-site & remote), and strategic recommendations * Business analytics monitoring & analysis (LTV:CAC, churn/cancel trends, win/loss analysis, etc..)* Lead cross-functional teams to deliver the right product through iterative feedback loops* Partnered with Product Marketing on Persona development* User/usability testingNotable accomplishments include:* Contributed to growth, taking the company from $20 million annual run rate to over $100 million* Worked through major architectural and infrastructure challenges to account for growth* Helped drive down churn to an industry leading customer churn rate* Successfully moved from quarterly to monthly releases* Served during two rounds of funding (equaling over $100 million) and one acquisition

Phoenix, Arizona Area

Establish systems and manage resources to produce web based and mobile software for a variety of clients across a number of industries. Resource team consists of graphic/web designers, software developers and account executives.Full responsibilities include:- Schedule and engage in stakeholder interviews to learn essential requirements and business objectives/rules.- Develop written requirements/user stories and technical wire-frames based on feedback from key stakeholders.- Act as sole point of contact for clients, responsible for insuring that the software is meeting their business objectives while translating development challenges and risks (as well as impact) from the development team back to the client.- Preform technical studies to determine the appropriate use of technology on a project by project basis.- Build and manage timelines and budgets of web based (.NET/PHP) and native (Android/iOS) development teams through the product development lifecycle.- Maintain weekly budget, progress, and time reports (which are communicated both internally to the development team, as well as the client).- Run daily stand-ups- Set-up development and deployment environments- Develop and execution of QA plans- Manage Product deployment and roll-outs- Schedule and lead all training sessions for completed software projects- Manage post-production issues

My primary responsibility includes managing and maintaining the company's Active Directory infrastructure built on Windows 2003 Server technologies and VMWare vSphere 4.0.Day-to-day responsibilities include:- Exchange administration- Active directory/Group policy maintenance & administration- IIS dev environment administration- Policy and procedure development- Server updates & securityIn addition to the company's server infrastructure, I am also responsible for providing IT support, including planning, software and hardware configuration, and technology budgeting to a staff of 70+ end-users.

Phoenix, Arizona Area

Tekquote was a web-based health insurance quoting program designed to help health insurance brokers generate leads.We hosted custom websites for brokers which allowed their visitors to browse health insurance quotes based on a number of variables such as age, zip code and family size. We worked with health insurance companies across the country, including BlueCross, HealthNet, Cigna, Aetna and UnitedHealth Care to populate Tekquote with the most up-to-date prices nationwide.I managed and maintained our Linux based production environment in addition to providing support for our broker customers and health insurance partners. After 3 years in business and modest success in regards to the recurring revenue we generated, my two partners and I decided to shut down Tekquote due to increasing competition and lack of resources to keep pace with the rest of the market. Nevertheless, it was a pretty awesome ride - and we learned a ton about SaaS economics.

Assisted in the development of written business proposals to acquire new business, including helping with strategy development and implementation.

Bachelor Of Arts (B.A.), International And Intercultural Communication, Organizational Communication

Masters, Information Systems