Matt Johnson Email & Phone Number

Pittsburgh, Pennsylvania, United States

Monroeville, Pennsylvania, United States

United States

Greensburg, Pennsylvania, United States

Comptia A+ passed.

Murrysville, Pennsylvania, United States

Control and organize the daily schedules of 7 technicians and managers. Maintain a positive relationship with all clients and address any and all tickets that would come up in a timely manner while maintaining our service license agreement goals. Assisted multiple pittsburgh school districts in the transition to online learning using google due to the pandemic.

Murrysville, Pennsylvania

Handled all logistics within the company. Maintain a clean and organized work area as per OSHA requirements. Took care of all facility maintenance and repair of key company systems for daily operations such as Pitney Bowes equipment and office PCs. Kept track of all orders received by sales representatives and our dealers placed using UPS Worldship and Microsoft Excel.

Murrysville, Pennsylvania, United States

Confer with customers and dealers by telephone to provide information on service contracts, answer questions and ensure customer satisfaction. Review individual service contracts with customers to determine if a mechanical failure was listed on the contract. Keep a record of all customer interactions by recording details of inquiries or comments by an inhouse database using Microsoft Access.