Matt Kisiel Email & Phone Number

Myrtle Beach, Sc, Us

Myrtle Beach, South Carolina, United States

Lahey Health, Burlington, Ma

•Worked on-site at Lahey Health on a project to create an inventory of all the Windows Servers, both virtual and physical, using data from VMware ESXi 5.1, iTop, LanDesk Management Suite, and SolarWinds Orion•Met with server owners to determine what applications and software is running on each server•Documented all processes utilized in the entire server inventory process

Boston College, Brighton, Ma

•Worked on-site at Boston College on a project that would migrate several hundred Windows Servers. Most of the servers were virtual, hosted in a VMware ESXi 5.5 environment, and some physical machines. The servers would be migrated from Windows Server 2003 R2 to Windows Server 2008 R2 and Windows Server 2012 R2. Data replication between servers was performed using Robocopy. DNS management was performed via BMC BladeLogic, as well as Active Directory•Met with appropriate department executives to set up migration plans for each server operating within that particular department•Documented all processes utilized in the entire migration process

Dorchester, Ma

•Worked as part of a team to create a process to migrate Meditech data, stored on LUNs presented from several IBM XIVs, as part of migrating several hundred VMware virtual machines, in a VMware ESXi 5.1 environment, from Windows Server 2003 R2 to Windows Server 2008 R2 and Windows Server 2012 R2•Monitored Windows Server systems and maintained current patch and service pack levels•Integrated new server hardware, configured sub-system, and installed or assisted the vendor/project stakeholder with the installation and configuration of server systems•Configured and maintained Active Directory to ensure enterprise security and functionality•Maintained overall server systems support and ensured maximum up-time for mission critical systems•Actively managed and monitored the performance of the network to provide end users with reliable connectivity•Performed troubleshooting techniques to isolate, diagnose and correct common and complex storage-related problems•Troubleshot storage-related problems in cooperation with outside vendors and SHC staff•Submitted timely status reports to Director of Systems Engineering, project stakeholders, and project managers inside and outside of Steward Health Care as required•Documented projects and wrote user instructions

Lowell Co-Operative Bank

• Worked on-site at client, Lowell Co-operative Bank, to help with Windows/System Administration• Provided network monitoring and maintenance. including problem identification, diagnosis and resolution• Managed Active Directory, Microsoft Exchange, and VMWare Infrastructure• Was responsible for routine security and maintenance of information technology systems within the Bank• Oversaw the assignment of system access and manage account creation/user provisioning• Monitored and maintain patching of Windows operating systems to ensure latest security patches are loaded• Worked on project to deploy several new domain controllers and retire several old domain controllers• Worked on a data migration project where critical user data was migrated to from several old servers to new servers• Worked on project to implement monitoring of all network resources using SiteScope• Worked on project to remove certain applications from all domain computers using resources from ManageEngine Desktop Central• Worked on project which implemented LogMeIn Pro on a company-wide basis• Was responsible for voice communications including internal systems, equipment, circuits, wide area network circuits and interface with telecommunications carriers and other third party providers

• Installed, maintained, and troubleshot the entire LANs and WANs of Mantra Computing’s clients including all hardware and software installations, repairs, upgrades, modifications, documentation, training and any Mantra-related services• Maintained and supported Microsoft technologies including Active Directory, Group Policy, DHCP, DNS, DFS, ADSI, and Exchange Server• Installed and maintained Blackberry Server environments• Built, maintained, and continuously documented a library of software tools and utilities, and wrote procedures and guidelines for their usage• Assisted in the planning, design, and implementation of client IT projects• Assisted with the setup, configuration, and maintenance of a VMware server at a major client• Provided IT security services and audits for clients• Provided support for Mac OS X• Provided second level support and mentoring to Mantra Computing’s Help Desk.

• Administered the backup, monitoring, configuration and performance tuning of clients’ Microsoft Windows Server environments• Maintained and supported Microsoft technologies including Active Directory, Group Policy, DHCP, DNS, and Exchange Server• Troubleshot system, application, and communication issues• Maintained and updated documentation of clients’ systems, applications, and architectures• Provided preventative maintenance and performance optimization for clients’ Windows Server environments• Participated in Disaster Recovery planning, implementation and testing• Pre-sales technical advisory: Teamed up with an account executive, met with the client, defined and documented the approach, the required equipment/software, and the estimated service hours for projects• Provided support for customers using Hosted Exchange to help troubleshoot connectivity issues to Exchange Server 2007 and Exchange Server 2003 which allowed for increased customer productivity• Provided support for customers using Hosted Exchange to help troubleshoot connectivity issues with Blackberry and ActiveSync devices which allowed for increased customer productivity

• Ran all aspects of managed services company focused on providing operating system and network support for small and medium-sized businesses and homes• Coordinated prospecting and acquiring the services of contract employees to staff client projects• Supported Exchange Server 2003, Windows Server 2003, Windows SBS 2003, Terminal Services, SMTP, DNS, Windows XP and Vista, Microsoft Office 2007 & 2003, printers, Blackberry, and other PDA’s for major clients• Successfully implemented several network infrastructure projects, both from the ground-up as well as upgrading existing hardware, to include physical and software server upgrades and firewall installations• Helped clients focus on core business processes allowing them to be more productive and profitable• Worked with HIPAA, Sarbanes-Oxley, and PCI compliance for some clients

• Was lead engineer, for East Coast operations, during Windows 2000 migration. Coordinated testing and implementation of OS and HW as well as training for all IT staff which allowed for a smooth transition from Windows NT to Windows 2000• Monitored and maintained the integrity of the Windows 2000/NT network infrastructure: 41 NT 4 servers, 2 Windows 2000 servers, 1 Terminal Server 4 running Citrix MetaFrame 1.8, 1 NT 3.51 sever running Citrix WinFrame 1.7• Monitored and maintained the integrity of the server operating systems on 31 local and 14 remote servers• Implemented Windows NT Terminal Server with Citrix MetaFrame 1.8 to allow a newly formed group of employees remote access to company resources• Implemented DNS, DHCP, and WINS• Created and documented all policies and procedures for disaster recovery and participated, as a member of a team, in an extremely successful business contingency training exercise• Created and documented a baseline standard by which all servers were to be built

• Created and maintained end-user accounts and groups, and print queues, in NT and Novell• Administered the network via the use of Microsoft SMS• Maintained the integrity of the network via constant monitoring and enforcement of security policies• Recreated the IP address database using SMS to gather IP information, and administer the database• Monitored and managed disk space utilization• Performed desktop support consisting of supporting 350+ traders and support staff on a daily basis working on desktop usability and workability issues in a team environment

• Worked at Scudder-Kemper as a second level support technician providing desktop support to a 1,000+ client site in a Novell 4.x and NT4.0 network environment with an NT4.0 client base• Worked as part of a team on the company-wide Office 97 rollout project at Scudder-Kemper

• Worked with several clients on the implementation of NT servers including the creation and maintaining of user accounts and groups, and print queues, on NT networks• Worked as a project lead on the Fidelity account during their company-wide migration from MS Mail to Outlook, and as the project lead on a Lotus Notes installation for Polaroid, where I was responsible for several other NE’s and SE’s to ensure daily productivity and completion of required tasks• Worked for several months on the Helpdesk at Putnam where I interacted as a member of a team to help resolve customer issues, over the phone, relating extensively to Novell NetWare 3.12 and 4.11, as well as Windows 95 and NT 4.0, Lotus cc:Mail, MS Office, Netscape Navigator, Microsoft Internet Explorer, and Citrix WinFrame

• Worked as Project Manager on several client moves, which included direction of up to 15 other technicians, during physical migrations to new client sites. This included the dismantling of all workstations and servers and reconnection of all machines at the new sites• Worked on-site, at various customer locations, providing first line support to customers’ PC desktop architectures supporting various applications including Windows 95, Windows 3.11, Microsoft Office, Lotus Notes, Novell GroupWise, and Netscape Navigator

Cis, 3.77

Education record