Matt Knochelman Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Oh

As a Customer Success Manager, I help train and onboard newly-sold customers onto our software. I also field questions and concerns throughout each customer’s first year of service with our company.I also work with customers customers to determine which additional product offerings may be beneficial to their business.In addition, I work with customers on renewing their service for another year when the first year of their subscription is up.

Blue Ash, Oh

Managed the bid document acquisition and bid update process for all publicly-funded construction projects in several different states. Completed daily assigned reporting functions involving the status of projects and gathered data through phone calls, email and various websites. I averaged more than 25 out-bound calls per day. Member of the Communications Network Team, where I wrote monthly articles for the company’s internal, online newsletter.

Blue Ash, Oh

Managed a team of 15 people who reported on publicly-funded construction bids located throughout various states. Compiled monthly productivity reports and Powerpoint slides.Filled in for people when they were out of the office and performed weekly Quality Checks on everyone’s work.My teams won four different Star of the Month Awards for being the top markets in the department.

Responsible for all aspects of the bid document acquisition process for all publicly-funded construction projects in several assigned states throughout the United States.Completed daily assigned reporting functions and gathered data through phone calls, email and various websites.Searched hundreds of websites daily to find new bidding construction projects in several assigned states throughout the United States.

Minster, Ohio, United States

I was the sole sports reporter for a weekly newspaper in Minster, Ohio called The Community Post. I also covered village council meetings and school board meetings, in addition to writing numerous feature stories. In addition, I managed the newspaper’s website and Facebook page, took photographs and edited them in Adobe Photoshop and also designed newspaper pages using Adobe InDesign.

Cincinnati, Ohio, United States

I was a delivery driver for Papa John’s Pizza throughout my college career. I delivered food to customers’ homes and helped prepare food.

Cincinnati, Ohio, United States

I helped prepare food and clean the restaurant at Skyline Chili during my early college years.

Cincinnati, Ohio, United States

I took food orders over-the-phone at LaRosa's Call Center during some of my high school years.