Matt Koch Email & Phone Number

Glen Allen, VA, US

Richmond, Virginia

I have the tremendous opportunity to work with mission-driven professionals employing blind Virginians in manufacturing, retail, and services. Our $54 million in revenue comes mostly from our customers in either the federal or state governments, but we also serve local governments and the private sector. Revenue has grown 50% in the last 4 years due to.

Commonwealth Of Virginia

With 24 locations across the state, VIB is driven to provide high-quality jobs for Virginians who are blind or fully sighted, too). We do this in retail, service contracts, manufacturing, and back office business operations. If you, or someone you know, is blind, please check out our jobs at.

Richmond, Virginia

• I finished my time at the Dept of Game and Inland Fisheries with fond memories and proud accomplishments including:
• diversifying and raising operating revenue 5% from a $55 million base for this non-general fund agency with full support of customers, regulators, Administration, and Board
• increasing the political relevance and direct customer base 192% from a base of 1.3 million with a new strategic plan that now includes the only growing customer demographic - wildlife watchers
• partnering with DMV to improve customer service for 10,000 joint customers a year; project team members from both agencies won the prestigious Governor's Public Service Award for Customer Service each of the two years.
• advocating for a privately-managed dependent bear cub-rearing facility that opened Dec 2013 at the Wildlife Center of Virginia and turned public antagonists into advocates of the agency
• piloting and expanding a successful law enforcement K9 program with private funding from the Wildlife Foundation of Virginia

We helped organizations double the time their employees had to think, innovate, and perform by showing how to easily get control of email, meetings, and information management.

I was a founding member of the Productivity and Knowledge Management Function at Capital One and later created a Customer Service and Escalation Team to respond to poor performance by an outsourced provider and to pave the way for smoother integrations of additional corporate acquisitions. I built the multi-location, multi-lingual team in weeks and our.

I worked with a small team to develop a culture of knowledge capture, sharing, and reuse so that the important investments Capital One made in its people and equipment were leveraged broadly. We developed a Nielsen Award-winning intranet which engaged all employees and accelerated the way we worked.I personally co-developed a course called "TeamMeetings.

I managed a team of internal relationship managers in the Production Services Department who served every customer-focused line of business by consulting on physical fulfillment options with credit cards, statements, letters, payment processing, etc.Of significant note was my leadership on the successful introduction of a bilingual statement for the.

I held a number of exciting and rewarding jobs during my military career and am very proud of my service. My successful carer was cut short when I was medically retired. While this door closed, I am healthy now and have taken advantage of new opportunities to grow.Here are some highlights of a 14+ year career.As a helicopter pilot, I led aviation.

What an honor this was to be chosen by the Navy to represent the Service at official White House events for the last year of President Bush's term and the first year of President Clinton's term. I joined Aides from the other services in assisting guests of the First Family at State Dinners, Olympic athlete receptions, the White House Correspondent's.

Mpa, Public Administration

Ba, Public Policy Studies, Economics

While at Duke, I was the Battalion Commander (top student leader) of the Naval Reserve Officer Training Corps (NROTC).

Certificate, Virginia Executive Institute

I earned my Virginia Executive Institute Certification.

Certificate, Non-Profit Management

Certificate, Knowledge Management