Matt Lai Email & Phone Number

San Francisco, California, Us

Currently, I am the Sr. Operations Manager of the Global Partner Operations team at Twitch, responsible for the policies and related processes that promote a positive Creator lifecycle on the platform

San Francisco, California, Us

Sole operations executive supporting content acquisition deals for Twitch’s top global streaming talent:- Ensured proper legal, financial, and contract documentation for deals worth $35k to $25MM; tracked and reports on key finance/performance data for each deal; led projects to streamline team's legal and financial reporting- Developed processes for ensuring proper creator monetization and activation of contract obligations for a roster of 55+ top creators, including partnering with Sales, in-house Production, and Content teams to create unique creator activations - Maintained team’s $85M+ budgets (content and OPEX); built 1- and 3-year financial forecasts with quarterly rebalancing- Authored team strategic plan over 1-4 years, outlining new content initiatives, go-to-market operational process launches, and anticipated budget- Built financial models and authors approval memos for team’s 40+ streamer deals per year; aligned content priorities with cross-functional stakeholders in Marketing, Accounting, Advertising, Programming, Legal, Analytics, and Executive teams- Partnered with engineering and analytics teams to build dashboards and streamline operations to track top 2500 global streamers; scaled processes for worldwide teams to track deal KPIs; summarized executive findings in white papers and presentations- Collaborated with worldwide operations and product teams to identify technical and operational improvement areas; tested and deployed process improvements to save 20% on deal implementation timeline; socialized new reporting tools to internal teams

San Francisco, California, Us

Sole operations executive of the Creator Acquisitions team:- Tracked top creator data and maintained team's $85MM+ budget; reported OKRs to Finance and Accounting teams- Authored internal memos and drafted financial models to validate exclusive creator contracts- Built dashboards to track KPIs of top 10,000+ streamers, including setting up relational spreadsheets for cross-functional use- Informed on top talent event participation clauses to ensure success of 3+ tentpoles/year, partnering with Communications, Events, and Marketing teams

San Mateo, California, Us

Sole manager of finance and strategic planning for PlayStation Vue, a former subscription pay-TV service (vMVPD) that was sunset in January 2020- Tracked business-wide P&L (content and licensing fees, operations, engineering, product development, marketing, advertising) and maintains forward-looking monthly forecast- Oversaw corporate finance responsibilities (yearly fiscal budget submissions, mid-range planning, quarterly reporting, accruals, actuals reconciliation)- Built forecasts for various strategic planning efforts (e.g. onboarding new content, new platform launches, strategic insights and partnership analysis, financial forecasting and sensitivity analysis, KPI tracking, etc.)- Compiled financial projections and negotiation tactics for marketing promotions, advertising models, content fees, vendor contracts, and corporate strategy- Assisted with corporate development initiatives (forecasting new business opportunities, international expansion)- Sat on multiple cross-functional committees as finance lead- Created and presents Microsoft PowerPoint slides of financial analysis for PlayStation and Sony leadership- Interviewed and hires business management MBA intern- Leadership team member for two Sony Employee Resource Groups (Out in Tech, WITS)

San Francisco, Ca, Us

Sr. Analyst in the Client Report Services team at an investment consulting firm while studying at UCLA Anderson- Aggregated data from multiple sources, including Excel, Bloomberg, manager statements, and over ten custodians/record-keepers, for financial planning and analysis of investment portfolios- Prepared monthly and quarterly client investment reports with financial models, portfolio performance, and strategic asset allocation for clients with up to $12 billion under management- Managed client relationship as needed: providing education of performance reporting, giving portfolio updates, intermediating with money managers, and keeping in communication for auditing purposes- Proposed, tested, and implemented new cross-functional database procedures and analytic tools for company-wide use; spearhead two technical enhancement projects drawing from cross-department expertise- Organized workload via Salesforce, Atlassian, proprietary data management/visualization software and custom applications

San Francisco, Ca, Us

Op. Manager of the Global Manager Research team at an SF-based investment consulting firm- Supervised team of five analysts who compiled institutional manager selection reports for public/private defined benefit/contribution plans, allocating over $10 billion per year to new client investments based on strategic portfolio analysis- Assisted with public market and target date money manager research- Coordinated the manager search schedule for five offices and over 40+ fund sponsor consultants- As key database liaison, fielded data due diligence questions for Callan’s proprietary manager database, consisting of 400+ active managers and thousands of strategies in equities, fixed income, real assets, and target date asset classes- Attended conferences, manager portfolio reviews, client calls, and industry events; recorded qualitative and quantitative industry financial research for company use- Authored quarterly international equity market analysis for client distribution- Hired and trained three additional employees, including use of four proprietary data collection and visualization programs

San Francisco, Ca, Us

Global Manager Research analyst- Supported quantitative and qualitative industry research of active public market money managers within Global Manager Research team (~18 other professionals)- Assisted and compiled institutional public market manager selection reports- Summarized quarterly manager calls and frequent meetings for internal database- Edited and authored brief Callan Insights for client dissemination

Chevy Chase, Md, Us

IT and strategy consulting intern- Managed firm’s social media initiative, focusing on Twitter presence- Evaluated market research of IT operations and security initiatives; compiled findings for client proposal meetings and CEO speaking engagements- Aggregated four months of industry research and delivered internal presentation to executive team, focusing on company’s strategic position in short and long term

Washington, Dc, Us

Student/resident package logging and delivery

New York, Ny, Us

Focus on commercial real estate, private equity, and hedge fund analysis- Assisted with financial modeling and analysis of private equity and hedge fund research- Evaluated current portfolio of commercial real estate investment- Collaborated with coworkers to conduct interviews of employees, executives, and investors for team intern project, focusing on corporate recruiting and retaining diverse talent for a global insurance company- Designed, workshopped, and delivered presentation to CEO and five Executive Vice Presidents

Cashier, deliveries, and back-of-shop support

Chicago, Il, Us

- Oversaw daily schedule of 95 three- to five-year-olds- Coordinated and led sports and music activities; advanced swim coach for 5-year-olds- Mediated between counselors, parents, and fellow camp directors- CPR and first aid certified (now expired)

Master Of Business Administration (Mba)

Bachelor Of Arts (B.A.), Mathematics; Government And Music Minors

Semester Abroad

High School Diploma