Matt Mcgrath Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Managed complex transactions and enabled new business development by building trusting relationships with a portfolio of local and national clients. Served as project manager to multiple, concurrent initiatives; championed communication across internal and external stakeholders to ensure alignment on goals and priorities. Compiled, organized, and analyzed data; made strategic recommendations to partners to optimize profitability. Created proposals, statements of work, and marketing materials.

Denver, Colorado, United States

Served as a trusted business partner and strategic advisor to brokers and clients. Played an instrumental role in managing the administration, marketing, contract negotiation, due diligence, and closing processes. Conducted extensive research and captured requirements from stakeholders. Reviewed legal documents, contracts, addendums, and Letters of Intent. Defined internal deadlines and metrics to enable business development. Met with vendors on-site and led key meetings. Built and managed databases.

Denver, Colorado, United States

San Francisco Bay Area

Promoted to represent luxury products and services by seamlessly coordinating 100+ state-wide cars to meet customer requirements. Managed relationships with corporate executives to ensure a white-glove customer experience. Conducted customer satisfaction surveys to drive continuous improvement. Coached and mentored junior staff on processes and best practices. Facilitated training to employees and customers on a new app; collected feedback and presented results and metrics to senior leadership.

San Francisco Bay Area

Directed business operations and logistics for the largest branch in the region with 600+ cars. Championed change management to meet COVID requirements, while boosting employee morale, engagement, and retention. Trained 6 staff and managed 10 people.

San Francisco Bay Area

Led day-to-day operations for a fleet of 3,000+ cars, including logistics, maintenance, sales, and customer service. Supervised and developed a high-performing team of 25 unionized customer service representatives and 50 operations staff. Onboarded and trained new hires on company policies, customer relationship management, and brand management. Managed 20+ corporate accounts weekly by scheduling meetings and administering contracts. Promoted within 6 months (average 12 months).

Dublin, California, United States

-Assisted with daily business operations and fleet logistics for branch; analyzed financial statements.-Developed and maintained relationships with deanship's, corporate clients and individual customers to procure repeat business and increase sales.Key Result:-Promoted faster than typical management assistant advancements.

San Francisco Bay Area

Danville, Ca

Amazon Business Development-Worked collaboratively with Baratza's marketing department, large FBA sellers and importers to align and strengthen the brand's messaging and image to increase sales. -Evaluated current listings as well as developed and implemented plans to increase conversion rates. -Secured Baratza as a brand registered owner on Amazon.com and other global marketplaces. -Redesigned product listings with accurate information and professional images.-Managed all product listings for pricing issues and worked cross-functionally with the customer support team to respond to reviews and questions. New Product Launch Project Management-Worked closely with product designers and management team to develop a timeline for launching new products in the most effective and timely manner. -Produced a Gantt chart using Microsoft Project to identify the critical aspects to a product launch. This included five phases; design, testing, certification, documentation, and production. -Tracked project status through weekly progress meetings and updated Gantt chart as tasks and timelines changed.

San Francisco Bay Area

-Trained new members on protocols and mentored to improve cross functional skills

Bs, Business Administration And Management

Activities and Societies: Pi Kappa Alpha

Bs, Project Management

Activities and Societies: Pi Kappa Alpha