Matt Moir Email & Phone Number

I am an Account Management and Sales Professional with over 10 years’ experience in the travel and hospitality sector. I contribute to an organisations success through my ability to grow key relationships in order to retain, develop and enhance customer experience and increase market share.Some examples of how I have contributed to my employer's success include:• Increased customer retention from 80% to 95%, within 12 months• Personal retention rate of over 95% for 4 straight years.• Grew key client international travel spend from a $4M account to a $5.5M account within 12 months by developing a strong understanding of the organisation’s business needs, identifying growth of the business in the UK and South East Asian markets. From this I presented our ability to provide travel management across all market segments and successfully gained their business for the UK and SE Asian offices.• Developed and executed an annual Multi-Level Relationship (MLR) event which brought together the state's top 10 key clients by spend, inviting their C-suite executives to enhance the business relationships. Ran this successful event from 2014 – 2016.

Listed skills include Tourism, Supplier Negotiation, Travel Management, Ticketing, and 24 others.

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  Tafe Sa

  Hospitality Administration/Management