Vp, Operations And Technology
Current
2019 - Present
~7 yrs 5 mos
AeroLeads people directory · profile
Matt O'Connell Email & Phone Number
Executive Leader | Global Operations | Client Service Delivery | Technology Support
at
CIT
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Executive Leader | Global Operations | Client Service Delivery | Technology Support
Location
Ponte Vedra Beach, Florida, United States
Who is Matt O'Connell? Overview
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Quick answer
Matt O'Connell is listed as Executive Leader | Global Operations | Client Service Delivery | Technology Support at CIT, based in Ponte Vedra Beach, Florida, United States. AeroLeads shows a matched LinkedIn profile for Matt O'Connell.
Matt O'Connell previously worked as VP, Operations and Technology at Cit and Founder and CEO at Cabbage Investing. Matt O'Connell holds Master Of Business Administration (M.B.A.), Global Mba from Thunderbird School Of Global Management.
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Email format at CIT
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CIT
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Profile bio
About Matt O'Connell
Global leader with 20+ years of experience in the financial services, fintech, BPO, and technology services sector. Expertise in building and leading world-class, distributed client service delivery, operations, and technology support organizations. My experience includes service delivery, risk management operations, fraud operations, customer success, customer experience (CX), contact center leadership, account management, enterprise software support (SaaS, hosted, cloud), and IT service management (ITSM). I’ve led large (500+ FTE), distributed organizations across the globe in North America, South America, Europe, Middle East, and Asia, delivering exceptional results and value for our clients, partners, and stakeholders. I hold an MBA from Thunderbird School of Global Management, a top-ranked school for international business.
Current workplace
Matt O'Connell's current company
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10 roles · 31 years
Matt O'Connell work experience
A career timeline built from the work history available for this profile.
Founder And Ceo
Founded a fintech investment advisory business delivering advisory and portfolio management through a mobile platform.
2017 - 2019
~2 yrs
Vp Global Account Management
Led the Capital One Financial global account management relationship supporting the outsourced card servicing, fraud solutions, and auto financing segments. Responsible for $130+ million in annual revenue with 4,000+ global employees located in the United States, Nicaragua, Panama, and the Philippines.
2016 - 2017
~1 yr
Svp Global Client Services & Technical Support
Led the global Client Services and Technical Support (cloud / hosted / SaaS) divisions for the 1500+ person Treasury, Payments, and Risk division. Reported to the COO and led the enterprise financial software support, customer support services, and technical support services through a global network of centers and remote staff located in the US, UK, UAE.
2014 - 2016
~2 yrs
Global Director, Client Services - Trust & Safety
Led the 24x7x365 global Trust & Safety, payment operations, and technical support functions. Scaled this group to 250+ staff located in Austin, London, Paris, Marseille, Frankfurt, Madrid, Rio de Janeiro, Sydney, and remote locations. Managed the digital payments and ecommerce listing operations for the firm’s Web and SaaS software platforms.
2012 - 2014
~2 yrs
Vice President, Contract Consultant
Expatriate contract with the investment banking division of the Gulf's second largest bank. Brought in to support the buildout of a new digital service offering. Key advisor on the ecommerce design, risk management design, and brokerage operations buildout. Oversaw the Citi and BNY Pershing outsourced service and operations.
2010 - 2012
~2 yrs
Director, Commercial Credit And Customer Service
Led the commercial credit operations and customer service support for the US consumer electronics subsidiary of the world's largest technology distributor. Led a 100+ person contact center and operations group.
2006 - 2008
~2 yrs
Vice President Operations
Global owner for the 24x7 trading operations and customer support division of 250+ staff located across three US cities. Managed client service operations and technology support teams supporting all schwab.com, mobile, and desktop software transactions and products. Led key functions such as Electronic Order Review Operations, Risk & Credit Services.
2000 - 2005
~5 yrs
Director Of Risk & Credit Service Operations
Led the 24x7 electronic trading support operations for all Schwab’s global ecommerce business for the retail, international, and institutional business units. Led a cross-functional group of 150+ risk analysts, margin analysts, and operations associates.
1998 - 2000
~2 yrs
Manager, Electronic Order Operations
Built and managed the first electronic trading operation for Charles Schwab supporting web and software trading. Created and scaled this team to 100+ 24x7 staff to support trading operations, customer dispute resolution, and technical support services.
1995 - 1998
~3 yrs
3 education records
Matt O'Connell education
Master Of Business Administration (M.B.A.), Global Mba
Thunderbird School Of Global Management
Bachelor’S Degree, Finance And Accounting
Central Michigan University
Japanese And Spanish Studies
University Of Denver
FAQ
Frequently asked questions about Matt O'Connell
Quick answers generated from the profile data available on this page.
What company does Matt O'Connell work for?
Matt O'Connell works for CIT.
What is Matt O'Connell's role at CIT?
Matt O'Connell is listed as Executive Leader | Global Operations | Client Service Delivery | Technology Support at CIT.
Where is Matt O'Connell based?
Matt O'Connell is based in Ponte Vedra Beach, Florida, United States while working with CIT.
What companies has Matt O'Connell worked for?
Matt O'Connell has worked for Cit, Cabbage Investing, Sitel, Sungard Financial Systems - Now Part Of Fis, and Expedia Group.
How can I contact Matt O'Connell?
You can use AeroLeads to view verified contact signals for Matt O'Connell at CIT, including work email, phone, and LinkedIn data when available.
What schools did Matt O'Connell attend?
Matt O'Connell holds Master Of Business Administration (M.B.A.), Global Mba from Thunderbird School Of Global Management.
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