Matt Phipps Email & Phone Number

Austin, Texas

• Maintain knowledge of bumper-to-bumper parts, components, systems, controls, and diagnostic processes and tools to meet all technical specs for repairs, upgrades, customizations, and aftermarket alterations
• Lead multi-point inspections, ascertain exact areas of concern and auxiliary systems affected, examine and diagnose issues with fuel systems, onboard computers and electronics, suspension systems, frames, and.
• Achieved 97% or higher Customer Service Index (CSI) month-after-month consistently; acknowledged for accurate inspections, diagnoses requirements, and repairs that were “Fixed Right the First Time”
• Foster and facilitate cooperative communication between autobody repair firms, parts houses, service writers, coworkers, managers, and third-party vendors when working with customers to ensure the best possible outcomes

Austin, Texas

• Led technical repairs and service support for vehicular damage and failures; diagnosed and outlined specifics of each point of repair, brought up to communicate directly with vehicle owners, assessed frame interior.

Austin, Texas

• Managed customer modification requests, interior and exterior inspections, parts proposals and outsourcing, and aftermarket repairs and replacements for vintage and current race cars, BMWs, and Mini Coopers

San Antonio, Texas

• Repaired vehicles of all ages and in all conditions; coordinated part deliveries, manufacturer and specialty part research, multi-point inspections, and numerous troubleshooting techniques

Mechanics, Auto And Diesel, Dean’S List Honor Roll (Gpa: 4.0)

Certified Computer Technician, A+ Certified

Associate Of Science (A.S.), Criminal Justice And Semiconductor Manufacturing