Matt Prowse Email & Phone Number

Sydney, NSW, AU

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

Enable Bupa's global ambition to be the most customer centric healthcare organisation. Collaborating across the APAC Leadership Team, Boards and Group to design and execute the APAC Customer Plan to help our customers live healthier and happier lives.

Sydney, NSW, AU

Establishing a leading customer community of practice, enhancing customer understanding and developing human-centered design capability to enable customer-first thinking and behaviours. Lead and execute the icare brand strategy, anchored in the needs and goals of those we serve. Build partnerships and sponsorships aligned to our purpose and contribute to.

Sydney, NSW, AU

Develop and execute icare's customer strategic plan and transformation. Lead enterprise-wide governance of customer initiatives and capabilities including customer research and analytics, customer experience design, customer relationship management, customer communications and continuous improvement.

Sydney, New South Wales, AU

Empower and inspire the creation of world-class customer experiences across the Asia Pacific through increased customer understanding, connections and stories.Represent the voice of IAG customers; turning insights into action through customer experience strategy, customer connections and customer experience tools (customer journeys, personas, IAG By.

Sydney, New South Wales, AU

Amplify IAG’s customer capability through the development of customer obsessed routines, rhythms and resources.Lead the development of IAG’s customer practices and associated approaches, frameworks and tools, which support all of our brands in creating (HCD) and measuring (NPS) desirable customer experiences.A proud Customer Evangelist that ensures the.

Sydney, New South Wales, AU

Responsible for developing integrated programs that bring to life initiatives in the Customer Experience strategy / roadmap and support the building of a customer-centric culture. Develop integrated marketing communication strategies and campaigns for key Customer Experience initiatives. Oversee the development of Customer Experience messages, tools.

- Annual and shorter term marketing plans to deliver business objectives (sales, traffic and brand)- Identifying consumer trends, sourcing new product, launching in the Australian market, nurturing brand development and managing product lifecycle - Day to day marketing activities including development of all advertising, promotions, literature, branding.

North Ryde, Sydney, AU

- Develop and implement national acquisition marketing and Visual Merchandising strategy. Manage quarterly campaign and promotions calendar to deliver Nett subscriber acquisition targets.- Manage national sales campaign budget to deliver quality of sale metrics at budgeted offer cost per sale.- Manage national visual merchandising standards across 63.

North Ryde, Sydney, AU

- Manage the state retail and event sales efforts, with the objective of delivering on budget subscriber results for new customer acquisition, quality of sale metrics and cost per sale acquisition.- Develop retail sales channel strategy and budget, and communication of tactics to the state team to ensure effective implementation. Includes negotiation of.

North Ryde, Sydney, AU

- Responsible for the development and implementation of national retail marketing strategy.- Responsible for the development of innovative and market-leading point of sale, visual merchandising and interactive acquisition consumer promotions to deliver on retail sales targets.- Manage retail marketing budget formulation and on-going cost reporting, whilst.

Sydney, New South Wales, AU

- Manage national strategy and retail marketing budget for The Australian Financial Review, BRW, Shares, Personal Investor, Asset, CFO and MIS magazines.- Develop and implement national retail marketing strategies via the national sales team to achieve set sales targets of Fairfax Business Media mastheads.- Develop national trade promotions to drive sales.

Sydney, New South Wales, AU

- Develop and implement an innovative set of sales reports for editorial and management (actual sales, estimates vs actuals and audit forecasting procedures) to monitor masthead effectiveness and identify retail trends.

AU

- Working across youth magazine titles including Rolling Stone, PC Powerplay, N64 Gamer and Internet.au.- Direct Marketing to third parties. One promotion consisted of marketing Net Starter Guides (a large format magazine aimed at first-timer Internet users) to medium sized ISP companies.- Working across several magazine launches (PlayTime Magazine).