Matthew Williams Email & Phone Number

Responsible for hiring, training and teaching new employees to be proficient in roles.Responsible for all optical sales and ensuring patient visual needs are taken care of and exceed expectations.Work with advertising company to reach desired audience using Google SEO. Analyze COGs and frame cost to achieve increased revenue and profits for practice.Review.

Responsible for leading the office team in ensuring that the patient’s experience meets and exceeds the company’s promise of outstanding customer service and the profitability of the retail office location.Responsible for managing the overall operation of the office, both lab and retail; supervising and evaluating staff performance; maintaining company.

Raleigh-Durham, North Carolina Area

Responsibilities I have had the opportunity to work multiple positions in a fast paced and detailed oriented environment Eyewear Consultant/Lab Technician August 2015 Provide excellent customer service to patients by listening and understanding patient needs, as well as delivering solutions for them to improve their vision and quality of life Educate.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.Collect payments from customers.Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.Prepare checks that itemize and total meal costs and sales taxes.Check patrons' identification.

Manage store inventory, including cataloging new inventory; provide excellent customer service.Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Monitor sales activities to ensure that customers receive satisfactory service and quality goods.Examine merchandise to ensure that it is correctly.

Boone, North Carolina

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.Clean or sanitize work areas, utensils, or equipment.Clean service or seating areas.Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.Describe menu items to customers or suggest products that might appeal to.

Bachelor Of Science (Bs), Psychology With Business Concentration

Master Of Arts (M.A.), Intercultural Studies