Matt Sugg, Cpm®, Cam, Caps, Realtor® Email and Phone Number
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Multifamily Real Estate Consulting & Recruiting | Entrepreneur | Mentor | Real Estate Expert | Talent Acquisition Specialist | Leader | Investor | Realtor | New Business Development Specialist Connect with me using:►►►msugg@wpmllc.com◄◄◄All Invitations to Connect Welcome | LIONRecruiters, HR Managers, Hiring Managers connect with me to get access to my network deep in industry leadership.* Certified Property Manager (CPM®), Institute of Real Estate Management* Certified Apartment Portfolio Supervisor (CAPS), National Apartment Association* Certified Apartment Manager (CAM), National Apartment Association* REALTOR®, Richmond and National Association of Realtors I have over 17 years of success as a Real Estate Team Leader, Consultant, and Coach with a consistent track record of growing Net Operating Income (NOI), occupancy rates and tenant satisfaction while delivering record breaking results. My background includes multi-site management experience which includes: Class A+, B, C, Senior Housing, Tax Credit, & Lease-up communities with as many as 3,000+ units.I am particularly strong in overseeing and mentoring teams to ensure enhanced morale and positive results. I have a proven track record of building the best teams and maximizing potential revenue, while consistently providing an unparalleled experience and superior customer service to all of our customers.I have deep experience in all aspects of Regional Director and Asset Manager roles including managing leasing, contracts, vendors, collections, and policies & procedures to ensure maximized NOI & cash flow. My background includes extensive knowledge and experience with the following property management software and accounts payable systems: Yardi, CRM, MRI, OneSite, Entrata, eSite, Nexus, OPs, Payscan, & Docuware.Core Competencies* Property & Building Management * Lease Administration* Budgeting & Forecasting * Marketing & Advertising* Inspections & Reporting* Regulatory Compliance * Team Leadership* Staff Training & Development* Conflict Resolution * Cost Control* Follow-Up & Problem Solving* Communications & Negotiations* Revenue Growth
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Principal || FounderJ&H CapitalRichmond, Va, Us -
Regional Director Of Business DevelopmentWpm Real Estate Management Mar 2023 - PresentOwings Mills, Md, UsLead all multifamily property management operations for WPM Real Estate Division in Virginia, including all new lease-ups, management takeovers, pre-development consulting, due diligence, market analysis, and underwriting review. Spearhead new business development efforts in the MidSouth Region, while building strong and long-lasting partnerships with other owners and investors looking to maximize their ROI. Orchestrate all local recruiting efforts and talent acquisitions. Responsible for building and developing the best teams in the local markets and being a brand ambassador for WPM Real Estate throughout Mid-Atlantic Region. -
Principal || FounderJ&H Capital Sep 2021 - PresentRichmond, Virginia , UsJ&H Capital Is Richmond's Premier Multifamily Real Estate Consulting & Recruiting Firm. I created J&H Capital to provide a one-stop real estate solution service to investors, owners, and managing operators. My primary focus of expertise includes recruiting top tier talent, and preparation and execution of new construction lease-ups. I will also assist with strategic planning to turn around underperforming assets, while maximizing NOI. With my local expertise and network in the Richmond market, as well as the Hampton Roads and Northern Virginia markets, I have an extensive pool of high-quality candidates for all positions ranging from Maintenance Supervisors to Leasing, Property Managers, and Regional Property Managers.*Assist in recruiting process from start to finish to ensure the best candidate is selected.*Help orchestrate strategic planning for new lease-ups and underperforming assets.*Provide vendor/project consulting for companies looking for additional alternatives.*Offer property management services for single family owners/investors.*Collaborate with pool of investors looking for local acquisitions/new developments.*Guide clients during buying and selling process with single family real estate transactions: J&H Realty Group - Www.jhrealtyteam.com -
Founder || Multifamily Real Estate AmbassadorLeadership For Multifamily Property Management 2015 - Sep 2022This group was created for Multifamily Regional Property Managers, Asset Managers, and Property Management experts to discuss industry and market specific trends that we are noticing in the Hampton Roads and Richmond markets, and how we can capitalize and strategize these trends to our advantage. We are all working towards the same common goal, which is to maximize NOI for our owners/clients, while maintaining superior customer service to our valued residents. The more knowledge and experience that we possess from collaboration, the higher the likelihood of everyone yielding more favorable results.*Attending Apartment Association (HRAC & CVAA) and IREM networking events*Researching current and emerging industry leaders *Tracking single family, multifamily, commercial, and industrial real estate trends *Participating in industry-related discussions and volunteering at association events
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Regional DirectorPrg Real Estate Jan 2018 - Aug 2021Philadelphia, Pa, UsLed a team of 60+ employees at sixteen assets (3,000+ units) located in the Richmond, Virginia market. My portfolio consisted of six stabilized assets and ten new lease-up developments. All lease-ups were occupied and stabilized within 4-9 months of receiving first certificates of occupancy. *Oversaw operations, development projects, and staffing at six stabilized assets and ten new lease-ups. *Responsible for developing phenomenal teams that maximize the increased value of each property. *Served as a brand ambassador for PRG by recruiting, training, developing, and retaining our future leaders.*Assisted in the implementation of the new Elevated Property Collection, which consisted of 5 luxury Class A+ properties located in the most desirable submarkets in Richmond, Virginia. -
Regional Property ManagerGreystar Nov 2016 - Dec 2017Charleston, South Carolina, UsLed a team of 22+ employees at five Luxury Class A and A+ communities (1,042 units) located in Virginia Beach, Williamsburg, and Fairfax. Assisted with implementing the new Active Adult Senior Living Platform in Virginia Beach and Fairfax – Overture branded communities. Responsible for spearheading new business development in the Hampton Roads and Central Virginia Markets.*Maintained average occupancy rates at stabilized assets at 97% with less than 0.5% delinquency rates. *Specialized in hiring and onboarding for lease-up communities and new takeovers for 3rd party management assets *Collaborated with development teams in evaluating potential land acquisitions, and helped coordinate the pre-development process.*Assisted with market evaluation and underwriting on new potential business. -
Principal || Co-FounderSnt Properties, Llc Feb 2014 - Dec 2017We specialize in purchasing single family homes with other investors, as well as handle all of the operations of the property management department. With our extensive background and expertise in the property management industry, our superior customer service becomes second nature as it is one our core building blocks to our continued success. We value the relationships with our partners, clients, and residents, and are dedicated in providing an exceptional experience for our residents, while maintaining and improving the value of each asset. -
Regional Property ManagerJrk Property Holdings Oct 2015 - Nov 2016Los Angeles, Ca, UsLed a team of 22 employees at three conventional class A and B assets (989 units) located in Norfolk, Chesapeake, and Virginia Beach. Assessed and restructured each property and team to ensure maximum efficiency and profitability. Created a sense of “family” to improve the overall morale and culture of the team, leading to positive results. Orchestrated the stabilization for the most challenging portfolio in the entire company. *Responsible for scheduling and conducting renovation projects at all three properties.*Increased average occupancy rate for entire portfolio from 89% to 95% within first two months.*Implemented new strategies to increase the number of completed turns/week by 100%.*Improved average weekly work order completion rate from 60% to 95%. -
Portfolio ManagerThe Franklin Johnston Group Jan 2015 - Jul 2015Virginia Beach, Virginia, UsLed a team of 55 employees and operations for 9 multi-family properties consisting of 1,929 units in the Hampton Roads, Richmond, and Danville markets, valued at $250M. Responsible for implementing new policies and procedures, training, and software during each third-party management transition. Trained teams in discovering new ways to increase revenue while maintaining superior customer satisfaction. *Exceeded budgeted YTD NOI by 10%, and YTD Cash Flow by 250% after first two quarters*Increased year-over-year NOI by 33%, and year-over-year Cash Flow by 200% after first two quarters*Consistently produced highest resident retention rates in the company*Participated in meetings with third-party management clients on a monthly basis to discuss goals and projects -
Regional Property ManagerThe Franklin Johnston Group May 2014 - Jan 2015Virginia Beach, Virginia, UsMotivated a team of 30 employees and led operations for 6 properties consisting of 1,093 units; Conventional Class A, Tax Credit, and Senior Communities. Restructured teams and enhanced employee morale throughout entire portfolio by consistent team building and leadership training. Hired, trained, and retained the best of the best to produce the highest NOI and cash flow growth in the company. *Increased NOI growth by 10% year-over-year while maximizing rental rates*Created a new sense of culture and “family” while reducing employee turnover from 50% to 10% *Maintained average occupancy rates at 99% and 1% delinquent throughout entire portfolio.*Stabilized lower performing properties and rebranded each property -
Senior Property ManagerPrg Real Estate Oct 2011 - May 2014Philadelphia, Pa, UsTransformed team of 18 and led all operations for Class C to Class B Communities. Administered budgets at two communities with a combined value of both assets at $50M. *Focused on growing year-over-year NOI while maintaining average occupancy rates above 97% and delinquency rates below 1%. *Exceeded budgeted NOI goals 2012-2014 and decreased average delinquency percentages from +8% to under 2% within first month. *Rapidly increased occupancy from 78% to 95% and 82% to 94% within first 3 months while also focusing on maximizing net effective rents. -
Community ManagerEdward Rose & Sons Sep 2010 - Oct 2011Bloomfield Hills, Mi, UsLed team of 7 and provided operational oversight for Class A Communities. Administered community valued at $40M with $2M in annual NOI. *Increased occupancy from 82% to 94% within first three months, and maintained average occupancy rates above 96% and delinquency rates below 2% at a historically challenged asset.*Exceeded budgeted NOI for 2011. -
Property Manager | Field TrainerPrg Real Estate Oct 2008 - Sep 2010Philadelphia, Pa, UsManaged team of 7 and provided operational oversight for Class C to Class B Communities with a total of 799 units. *Exceeded budgeted NOI, maintained average occupancy rates above 98% and delinquency rates below 1%. -
Assistant Property ManagerPrg Real Estate Apr 2008 - Sep 2008Philadelphia, Pa, UsAided Property Manager in daily routines and functions. Handled all deposit accounting and accounts receivable at $400K monthly. -
Marketing DirectorPrg Real Estate Sep 2007 - Mar 2008Philadelphia, Pa, UsTrained and led 3 leasing agents in marketing plans and programs to maintain a 95% to 98% occupancy rate while maximizing rents. -
Leasing SpecialistPrg Real Estate Mar 2007 - Aug 2007Philadelphia, Pa, UsConsulted with tenant prospects, gathered personal and financial data, and processed up to 40 lease applications each month. Noted as Top Producer in the company for the first 3 out of 5 months in 2007.
Matt Sugg, Cpm®, Cam, Caps, Realtor® Skills
Matt Sugg, Cpm®, Cam, Caps, Realtor® Education Details
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Virginia Tech - Pamplin College Of BusinessMarketing Management -
Richmond/Va/National Association Of Realtors -
Mosely Flint School Of Real EstateReal Estate -
Irem - Institute Real Estate Management -
Naa - National Apartment Association
Frequently Asked Questions about Matt Sugg, Cpm®, Cam, Caps, Realtor®
What company does Matt Sugg, Cpm®, Cam, Caps, Realtor® work for?
Matt Sugg, Cpm®, Cam, Caps, Realtor® works for J&h Capital
What is Matt Sugg, Cpm®, Cam, Caps, Realtor®'s role at the current company?
Matt Sugg, Cpm®, Cam, Caps, Realtor®'s current role is Principal || Founder.
What is Matt Sugg, Cpm®, Cam, Caps, Realtor®'s email address?
Matt Sugg, Cpm®, Cam, Caps, Realtor®'s email address is ma****@****ail.com
What is Matt Sugg, Cpm®, Cam, Caps, Realtor®'s direct phone number?
Matt Sugg, Cpm®, Cam, Caps, Realtor®'s direct phone number is (843) 579*****
What schools did Matt Sugg, Cpm®, Cam, Caps, Realtor® attend?
Matt Sugg, Cpm®, Cam, Caps, Realtor® attended Virginia Tech - Pamplin College Of Business, Richmond/va/national Association Of Realtors, Mosely Flint School Of Real Estate, Irem - Institute Real Estate Management, Naa - National Apartment Association.
What skills is Matt Sugg, Cpm®, Cam, Caps, Realtor® known for?
Matt Sugg, Cpm®, Cam, Caps, Realtor® has skills like Property Management, Lease Administration, Leases, Apartments, Real Estate, Marketing, Customer Service, Resident Retention, Yardi, Tenant, Rentals, Fair Housing.
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