Matthew Tower Email & Phone Number

Idaho Falls, ID, US

Ogden, Utah, US

I currently serve as the Director of Field & Sales Operations at Your Energy Co., A small start up Solar sales and EPC. I oversee and mange the daily operations with install crews in the field as well as office staff and sales operations. I report directly to the CEO and majority stake holder with others on the executive team on daily progress of the new.

Idaho Falls, Idaho, US

I served as the Director of Inside Sales & Lead Generation for the largest and fastest growing Real Estate firm in Eastern Idaho, the Anderson Hicks Group. I lead a team of Inside Sales Agents that prospect new and existing client acquisition in and for all real estate needs.

Visalia, California, US

• Oversee and Manage staff of 100+ employees across 3 departments and 9 channels in the residential and small commercial Solar installation company. These include Lead Generation and Appointment Setting, Virtual inside.
• Asked to join the team in Sept of 2020 despite covid lockdowns to open and grow the Business/Call Center in Rexburg ID.
• Have been able to secure facility negotiate terms of lease and build out operations functions to support the rapid solar sales and system installation growth in 5 different states.Have gone from a team of 15 employees.
• Work with key stake holders of company to ensure alignment of customer facing roles and responsibilities and ensuring that KPI’s are defined and delivered in a timely and repeatable way.
• Oversee the work of all office employees to ensure they work productively and meet deadlines and company standards
• Counsel any employees struggling in their roles, providing leadership and training to grow staff at rapid rates.

Monroe, LA, US

• Manage a team of 450+ employees, both management and occupational, across First Party, Early Out, and Third-Party Consumer residential collections activities. Responsible for 650,000+ customer contacts monthly via.
• Oversee productivity for domestic owned & operated teams, nearshore vendor contracts and outside collections partnerships. Manage workgroups with and w/o Collective Bargaining Agreements. Evaluate, Develop, and.

Monroe, LA, US

• Finished 2013, 2014, 2015, 2016, 2018, and 2019 as Top Sales & Care Center Manager across the region in overall Sales Effectiveness at an average of 125% to Annual Revenue Goals. Maintained optimal performance in.
• Worked with represented employees under a CBA daily to maintain productive and safe working environment, took part in 1st and 2nd step grievance process and negotiated agreements/settlements.
• Responsible and accountable for the achievement of targeted Sales and Customer Service results, i.e., customer, team and individual objectives. Supervised, trained, motivated, and coached both Managerial and.

Monroe, LA, US

Bachelor'S Of Science In University Studies, Business Administration And Management

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