Matty Williams Email & Phone Number

Everett, WA, US

Everett, Washington, United States

• Writes guides, code samples, and API docs for Figma’s developer portal
• Writes internal documentation for team processes and efforts
• Develops backend improvements for the Help Center, such as fetching and parsing data to render into content
• Develops frontend improvements for the Help Center, such as bug fixes for content layout and controls
• Develops Python and Node.js utilities to support team workflows and automation
• Coordinates cross-functional communication (developer, support, and marketing teams)

Washington, United States

• Wrote all new documentation and code samples for Symbl.ai Get Started, Process a Conversation sections
• Rewrote substantial portions of developer documentation
• Refactored and expanded OpenAPI 3 API reference
• Developed substantial set of interactive code samples on Replit
• Developed example browser app for Symbl.ai’s WebSocket API
• Worked with PM to implement new information architecture

Bellevue, Washington, United States

• Rewrote almost the entirety of Snowflake’s new UI documentation
• Added sections to ensure every UI page had coverage
• Implemented accessible reference for UI elements
• Rewrote almost the entirety of Snowflake’s Marketplace documentation
• Worked with PM to implement customer-driven Marketplace content
• Implemented new process for other-docs.snowflake.com, including the ability to immediately publish documentation updates, and automated site branching for translation

Greater Seattle Area

• Google Assistant - DevRel - October 2020 to August 2021
• Provided docs support for Actions Builder, App Actions, Conversational Actions, and othervarious developer-facing features of Assistant
• Helped develop content strategy for Assistant DevRel documentation
• Frequently required to read or write Java, Kotlin, and YAML
• Provided devsite support in the form of HTML and CSS expertise, and knowledge of devsitefeatures and widgets
• Analyzed site metrics for retrospective and planning purposes

Roanoke, Virginia Area

• Developed API documentation.
• Coauthored product initiatives related to various aspects of documentation.
• Assisted with Log Correlation Engine documentation.
• Assisted with converting existing documentation to HTML format.
• Provided support for content strategy and documentation architecture.
• Provided support for design, layout, bugs, and workarounds for MadCap Flare.

Roanoke Area, Virginia

• Assisted various teams with documentation efforts related to various product areas.
• Applied consistent, rigorous quality standards to documentation.
• Created and implemented targeted solutions for design and layout, bugs, and workarounds for MadCap Flare.
• Developed automation utilities and scripts (AutoHotkey) to bridge gaps or ease various processes related to the development of documentation.
• Provided development support for HTML5 and CSS3 to documentation-related areas, including website and help system.
• Provided translation management and technical implementation support for localization of help system materials.

Roanoke, VA

• Designed websites and graphics using Adobe Master Collection and additional software.
• Utilized HTML, CSS, JavaScript and jQuery to provide front-end styling and functionality to websites.

Roanoke, Virginia Area

Responsible for assisting the Branch Manager in ensuring efficient general function of the Hollins Branch Library. Teaching technology classes. Maintaining computers and technology infrastructure. Interacting with patrons. Working primary circulation desk. Many other tasks regarding the administration and function of Hollins Branch Library.

Roanoke, VA

Part-time: Assisted the circulation desk at all major county branch and headquarters libraries. Supervised Pages. Interacted with patrons on a daily basis. Assisted with general technology upkeep.Moved to full-time after about six months.Full-time: Permanent place in the Young Adult department. Largely responsible for the technology. Run teen programs.

Roanoke, VA

Engaged with customers both at checkout and at customer service to provide them with any assistance needed. Up-sold weekly or monthly target items. Sold company memberships.

Chester, NH

Developed and coordinated community service activities for the students of Chester College. Established connections for student volunteers from the college with outside volunteer organizations.

Chester, NH

Assisted with circulation and helped patrons with a number of needs, including research and technology concerns.

Hinsdale, NH

Maintained the product shelves, and assisted customers when necessary. Assisted with inventory, and with deliveries.

Setauket, NY

Upheld the quality of six weekly local newspapers through the newspaper group by proofreading, fact-checking, and interacting with the editors and reporters as needed.

Stony Brook, NY

Helped maintain the grounds of Avalon Park. Mowing, weedwhacking, planting, leaf-blowing, simple landscaping and carpentry.

Mfa, English/Creative Writing, 4.0

Ba, English/Creative Writing

High School, Alternative Education High School

Activities and Societies: Conflict Resolution, Farm Education, Outdoor Education, Film-making, TheaterThe Meeting School was an.

High School Diploma