Maulik Davara Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Merit Excellence Gold Certificate: Earned recognition for exceptional customer service in Q1, Q2, and Q4 of 2023, as well as Q1 of 2024, achieving an impressive 98% issue resolution on the first visit.Expertise in Issue Resolution: Successfully diagnosed and addressed over 100 complex telecommunications issues each month using digital multimeters, smartphones, and PCs, significantly improving system reliability.Enhanced Customer Satisfaction: Achieved nearly 100% customer satisfaction by delivering top-notch Internet, Voice, and FIBE TV services and promptly resolving issues to enhance service reliability.Effective Connectivity Solutions: Delivered outstanding connectivity solutions across multiple platforms, including Copper, Pair Bond, FTTH, and FTTB, ensuring optimal service performance for SMBs and residential clients.Collaborative Teamwork: Worked closely with colleagues and technicians at the help desk, sharing knowledge and best practices to facilitate efficient problem-solving and streamline the resolution of complex technical challenges.

Toronto, Ontario, Canada

A Security Supervisor is responsible for overseeing the security team and ensuring the safety of personnel and property. Key duties include monitoring security operations, conducting risk assessments, implementing security protocols, and responding to incidents. The supervisor trains staff, maintains communication with law enforcement, and ensures compliance with regulations. Strong leadership, effective communication, and problem-solving skills are essential for success in this role.

Toronto, Ontario, Canada

Surveillance, Patrol, Monitoring, Incident Response, Access Control, Emergency Procedures, Report, Writing, Customer Service, Conflict Resolution, Safety Compliance, Risk Assessment, Teamwork, Communication Skills, Observational Skills, Crowd Control, Customer Service, Physical Security, Patrol, Public Safety, Screening

Toronto, Ontario, Canada

-Performed all warehouse duties including picking, packing, sorting, scanning, counting, and record keeping and maintaining clean area.-Picked all orders with precision despite high speed.-When Packaging, performed the task with accuracy and keen to specifications.-When Water spying providing all necessary packaging items such as boxes & tapes with speedand whenever required-Properly scanned all products by making sure that it didn't get mixed up with others.

Surat, Gujarat, India

-Regularly inspected building site to detect and eliminate any issues about safety.-Enforced site safety regulations to reduce work-related accidents and injuries.-Educated construction employees about safety standards and accident protocol.-Offered suggestions for improvements to construction processes or procedures to enhanceefficiency.-Maintained a complete record of construction worker attendance.-Assisted with project control activities, including tracking costs and developing schedules.-Participated in maintenance meetings and improvement initiatives to give proactive productand quality improvement suggestions.

Postgraduate Degree, Construction Project Management, 3.5/4.0

Core courses: Construction Engineering, Advanced Project Controls in Built Environment, Construction Safety Management, Temporary.

Project Management

Bachelor Of Engineering, Civil Engineering, 7.2/10

Courses Studied in my curriculum: Building and town Planning Geo Technical Engineering RCC and Concrete Materials Structural Analysis.