Handle inbound calls and emails regarding customer queries.Provided exceptional customer service to customers and assisted them in creating an account.Taking the time to understand a customer’s needs and tailor their approach accordingly.Responsible in monthly reports for Easy Park to multiple councils Australia wide.Handled B2B customer service support.

Taking guests orders and putting together to- go orders, serving food and wine, bussing tables, preparing restaurant for open and close, extensive knowledge of food ingredients and allergy concerns.Handled back kitchen, stocks and trained new hires. Checking stocks and making sure good quality food is served.Exemplified the best customer service to all of our guests contributing to a large repeat customer base and great Google reviews.

Deliver the best customer service for riders and partner-drivers in designated areas across multiple support platforms: email, live chat, instant messaging and phone.Excelled at her role and was made a part of a core group that focused on the most critical cases for the company e.g. altercation, harassment, accidents etc.Dealing with new and different challenges whilecreating support experiences that exceeded users expectations

Engaging clients and prospects and guiding them through the various services and wellness programs of the organization.Client management, provided superior service for VIP clients and using excellent sales skills hitting the monthly targets.

Provide and process information in response to inquiries, concerns and requests about life insurance products and services. Assisting clients in life insurance claims.Understanding financial matters, life needs and ability to recommend the correct product.