Maureen Moran Email & Phone Number

West Milford, NJ, US

Parsippany, New Jersey, United States

Paramus, New Jersey

• Manage day-to-day operations at 109-room select-service, union hotel, including hiring, training, budgeting, sales, guest service and satisfaction, associate satisfaction and robust revenue; consistently ranked #1 by.
• Prepare, implement and manage $4 million annual budget, including forecasting, expense and payroll management, profitability and P&L review, optimizing financial performance and ensuring hotel is operated in compliance.
• Establish priorities and prepare, implement and lead key Sales & Marketing initiatives to maximize revenue while expenses are controlled, including creating and executing annual Business Plan, direct sales effort and.

Paramus, New Jersey

• Managed day-to-day operations of 120-room, full-service union hotel, including security and safety, marketing, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting.
• Prepared, implemented and managed $4 million annual budget, including analyzing financials to drive revenue, future profitability and maximum ROI.
• Oversaw annual, quarterly and monthly forecasting as well as marketing plan and P&L review.
• Led and oversaw 12 Managers and 63 Associates while touring and inspecting property daily; established performance and development goals for team members and provided mentoring, coaching and feedback to enhance.

Paramus, New Jersey

• Managed day-to-day operations, including hiring, training, budgeting, sales, guest service and satisfaction, associate satisfaction and generating revenue, ensuring overall success of hotel operations, including.

Paramus, New Jersey

• Managed day-to-day operations of 3,400 square-foot, 100-seat, full-service restaurant (75% lounge) and kitchen to ensure maximum profitability.
• Promoted restaurant; reduced employee turnover; increased revenue; monitored payroll; met budgeted productivity while keeping high standards.
• Hired, trained and managed team of 30 Associates, ensuring excellent level of customer service and identifying customers’ needs and responding to all concerns. Promoted to General Manager.

Paramus, New Jersey

• Managed Reservation and Front Office departments, resolving guest issues quickly, courteously and efficiently; evaluated levels of guest satisfaction and ensured continuous improvement.
• Hired, trained, scheduled and led Front Office and Reservations staff, ensuring adherence to all corporate policies and procedures; developed and maintained positive relationships with guests, vendors and staff.