Team Lead, Custom Programs
CurrentIn 2023, designated as key POC and program lead for the largest initiative in the account's history. Successfully coordinated global team members and cross departmental contacts to respond to client requests and develop expanded resource pool adding new linguistic skillsets.Improved efficiencies in project assignment process and supported team-wide initiatives to eliminateblockages and inefficient workflows.Collaborating with program leadership and finance and resourcing departments to facilitatereporting and increased efficiency of project execution.Hired as a project manager for two programs and successfully rationalized processes of a highlymanual production system, overseeing linguistic review of 40 million words a year.● Promoted to senior project manager and then to team lead, additionally overseeing a third programmanaging the review of an additional 50-90 million words a year for the largest, most demanding,and most visible product in the client’s portfolio.
