Experience:• Manage the deployment of hundreds of retail stores including ordering and installation of multiple ISPs, configuration, testing, and implementation of VPN equipment and dial backup, and store turn-up on a timely basis.• Manage Project Managers, Level 2 Engineers, Sales Engineers, and IT personnel to ensure timely and accurate deployment of VPN products and services, and to ensure effective resolution of customer issues• Manage multiple SAS-70 certified Co-Location facilities• Manage DoD Sales and Support• Provide management and customers with projections and special projects as required• Present detailed technical descriptions to customers, providing pre- and post-sales support• Liaison between Operations, Sales, and development engineering teams to ensure enhancements and fixes are incorporated in releases• Create procedures to simplify the management of retail deployment process, including databases and training materials• Create training manuals and documentation in order to facilitate customer and internal training in classrooms on VPN products and basic networking. Use these training aids as instructor in hands-on training. • Create technical documents for customer and internal useSpecialties: Significant Accomplishments:• Created Information Security policies and procedures to protect internal and customer's data• Created division to provide secure outsourced network security to commercial & gov't customers; provide 24x7 support• Created secure operations centers to monitor and maintain customers' network security• Designed and established SAS-70 certified Colocation facilities for service and corporate equipment• Created PCI Compliance Response for managed services
Listed skills include Network Security, Enterprise Software, Managed Services, Vpn, and 36 others.
